Softabase

BeyondTrust vs ConnectWise ScreenConnect: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

BeyondTrust logo

BeyondTrust

8.0(1,400 reviews)

Enterprise remote support platform with privileged access management, session forensics, and compliance-grade security for regulated industries.

ConnectWise ScreenConnect logo

ConnectWise ScreenConnect

8.4(3,100 reviews)

Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.

Quick Comparison

AspectBeyondTrustConnectWise ScreenConnect
Best ForFinancial services, healthcare, and government requiring compliance-grade remote supportMSPs needing brandable, self-hosted remote support integrated with ConnectWise tools
Pricing ModelContact SalesSubscription
Starting PriceContact Sales$33/mo
Deploymenton premise, cloud, hybridcloud, on premise, self hosted
PlatformsWINDOWS, MAC, LINUX, IOS, ANDROIDWINDOWS, MAC, LINUX, IOS, ANDROID
Rating8.0/108.4/10

Pros & Cons

BeyondTrust

Pros

  • Session forensics with keystroke logging and screen recording meet the strictest audit requirements
  • PAM integration allows credential-free access for technicians β€” passwords never exposed
  • FedRAMP, HIPAA, PCI DSS, and SOC 2 compliance built into the architecture
  • On-premises deployment gives full data sovereignty for regulated environments
  • SIEM integration feeds session data into security monitoring workflows

Cons

  • Enterprise pricing ($2,000+/year per technician) is significantly higher than consumer alternatives
  • Implementation requires professional services and dedicated infrastructure
  • Interface prioritizes security features over usability β€” steeper learning curve
  • Overkill for organizations without strict compliance requirements
  • End-user support experience is less polished than TeamViewer or AnyDesk

ConnectWise ScreenConnect

Pros

  • Self-hosted deployment gives full control over connection data β€” critical for regulated industries
  • Session toolbox is the most comprehensive for IT support with backstage mode and annotation
  • White-label customization lets MSPs brand the entire support experience
  • Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
  • Extension system allows custom scripts and tools to be added to the session toolbox

Cons

  • Built for IT support professionals β€” overly complex for simple personal remote access
  • ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
  • Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
  • On-premises deployment requires server maintenance and infrastructure management
  • UI is functional for technicians but intimidating for end users receiving support

Pricing Comparison

ProductPricing ModelStarting Price
BeyondTrustcontact salesContact Sales
ConnectWise ScreenConnectsubscription$33/mo

Our Verdict

Choose BeyondTrust if...

Financial services, healthcare, and government requiring compliance-grade remote support

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Choose ConnectWise ScreenConnect if...

MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.