BigChange vs ServiceTitan: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

BigChange

8.0(520 reviews)

UK-built job management platform combining CRM, scheduling, vehicle tracking, and invoicing. From £14.95/user/month for mobile workforces.

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

Aspect	BigChange	ServiceTitan
Best For	UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined	HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue
Pricing Model	Subscription	Subscription
Starting Price	$14.95/mo	$398/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.0/10	8.8/10

Built-in vehicle tracking and fleet telematics eliminates the need for a separate GPS provider
Competitive pricing starting at £14.95/user/month—significantly cheaper than most FSM platforms with similar depth
Strong compliance and forms builder for waste management, utilities, and regulated industries
Five-in-one platform covers CRM, scheduling, tracking, mobile workforce, and invoicing without third-party integrations

Heavily UK-focused—international companies may find limited ecosystem support and fewer regional integrations
User interface feels dated compared to modern FSM platforms like Jobber or ServiceM8
Reporting requires too many clicks to extract actionable data, though recent updates have improved this
Learning curve is steeper than simpler tools because the platform covers so many areas at once

Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
Technician scorecard reporting identifies your top performers and those who need coaching

Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
Customer support response times have declined as the company has scaled rapidly since 2021

Product	Pricing Model	Starting Price
BigChange	subscription	$14.95/mo
ServiceTitan	subscription	$398/mo

Choose BigChange if...

UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

Explore more alternatives or read in-depth reviews to make your decision.