Birdeye vs Influencity: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Birdeye
8.3(2,800 reviews)
All-in-one reputation management platform for reviews, listings, messaging, surveys, and customer experience.
Influencity
AI-powered influencer marketing platform for discovering influencers, managing campaigns, and measuring ROI.
Quick Comparison
| Aspect | Birdeye | Influencity |
|---|---|---|
| Best For | Multi-location businesses managing reputation across 5+ locations | Marketing agencies managing 5+ influencer campaigns quarterly |
| Pricing Model | Contact Sales | Subscription |
| Starting Price | Contact Sales | $168/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB |
| Rating | 8.3/10 | 7.8/10 |
Pros & Cons
Birdeye
Pros
- Review generation engine increases Google reviews 2-3x within 90 days
- Consolidates reviews from 200+ sites into one dashboard
- Text-based review requests get 3x higher response rates than email
- Listings management keeps business info consistent across all directories
- Unified messaging inbox handles text, webchat, social DMs, and email
- Mobile apps let location managers respond to reviews on the go
- Strong track record with 150,000+ businesses, mostly multi-location
Cons
- Pricing requires a sales call — no transparency on the website
- Annual contracts are standard with tricky early termination terms
- Per-location pricing adds up fast for businesses with many locations
- Onboarding takes 2-4 weeks for multi-location setups
- Some features like payments feel underdeveloped compared to dedicated tools
- Customer support quality varies depending on your account size
Influencity
Pros
- Database covers 200M+ profiles across Instagram, YouTube, TikTok, and Twitch
- Fake follower detection saves money by exposing inflated audiences before you pay
- Audience demographic filtering is among the most granular in the industry
- IRM module works like a CRM specifically built for influencer relationships
- Pricing undercuts larger platforms like CreatorIQ and Traackr
- Spanish-born company with strong European market understanding
Cons
- UI has a learning curve that frustrates new users
- Report exports limited to PDF on lower-tier plans
- Twitch analytics are less developed than Instagram or YouTube
- Customer support response times average 24-48 hours
- No built-in influencer payment processing
- Free trial period is only 7 days
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Birdeye | contact sales | Contact Sales |
| Influencity | subscription | $168/mo |
Our Verdict
Choose Birdeye if...
Multi-location businesses managing reputation across 5+ locations
Choose Influencity if...
Marketing agencies managing 5+ influencer campaigns quarterly
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.