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Dameware vs ConnectWise ScreenConnect: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Dameware logo

Dameware

7.5(1,600 reviews)

SolarWinds remote support tool for Windows-centric IT teams with Active Directory integration, MFA, and multi-platform remote control from $440/year.

ConnectWise ScreenConnect logo

ConnectWise ScreenConnect

8.4(3,100 reviews)

Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.

Quick Comparison

AspectDamewareConnectWise ScreenConnect
Best ForWindows-centric IT teams needing Active Directory management during remote sessionsMSPs needing brandable, self-hosted remote support integrated with ConnectWise tools
Pricing ModelSubscriptionSubscription
Starting Price$440/mo$33/mo
Deploymentcloud, on premisecloud, on premise, self hosted
PlatformsWINDOWS, MAC, LINUX, IOS, ANDROIDWINDOWS, MAC, LINUX, IOS, ANDROID
Rating7.5/108.4/10

Pros & Cons

Dameware

Pros

  • Deep Active Directory integration lets you manage AD during remote sessions without switching tools
  • BIOS-level access via Intel AMT/vPro allows pre-boot troubleshooting on supported hardware
  • Affordable at $440/year per technician compared to enterprise alternatives
  • On-premises version available for organizations requiring full data control
  • Remote Registry and command prompt access are built in for Windows administration

Cons

  • Windows-centric design means Mac and Linux support is less capable
  • UI feels dated compared to modern remote desktop tools
  • SolarWinds brand suffered reputation damage from the 2020 supply chain attack
  • Cloud and on-premises versions are separate products with different feature sets
  • Not suitable for MSPs β€” lacks branding customization and multi-tenant management

ConnectWise ScreenConnect

Pros

  • Self-hosted deployment gives full control over connection data β€” critical for regulated industries
  • Session toolbox is the most comprehensive for IT support with backstage mode and annotation
  • White-label customization lets MSPs brand the entire support experience
  • Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
  • Extension system allows custom scripts and tools to be added to the session toolbox

Cons

  • Built for IT support professionals β€” overly complex for simple personal remote access
  • ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
  • Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
  • On-premises deployment requires server maintenance and infrastructure management
  • UI is functional for technicians but intimidating for end users receiving support

Pricing Comparison

ProductPricing ModelStarting Price
Damewaresubscription$440/mo
ConnectWise ScreenConnectsubscription$33/mo

Our Verdict

Choose Dameware if...

Windows-centric IT teams needing Active Directory management during remote sessions

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Choose ConnectWise ScreenConnect if...

MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.