Freshsales vs HubSpot CRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Freshsales
8.4(1,450 reviews)
Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.
HubSpot CRM
8.5(1,250 reviews)
Free CRM software with powerful features for sales, marketing, and customer service teams.
Quick Comparison
| Aspect | Freshsales | HubSpot CRM |
|---|---|---|
| Best For | Small to mid-sized sales teams wanting modern UX | Small businesses starting with CRM |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.4/10 | 8.5/10 |
Pros & Cons
Freshsales
Pros
- Modern, intuitive interface that sales reps actually enjoy
- Built-in phone and email reduces tool sprawl
- Freddy AI provides genuinely useful insights
- Quick implementation - most teams are live in days
Cons
- Reporting and analytics could be more robust
- Third-party integration library is smaller than competitors
- Free plan is quite limited for real use
- Advanced customization requires higher tiers
HubSpot CRM
Pros
- Generous free tier with core CRM features
- Intuitive and easy to learn interface
- Seamless integration with HubSpot marketing tools
- Excellent documentation and support resources
Cons
- Advanced features require expensive upgrades
- Per-user pricing can add up quickly
- Limited customization on lower tiers
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Freshsales | freemium | Free0 |
| HubSpot CRM | freemium | Free0 |
Our Verdict
Choose Freshsales if...
Small to mid-sized sales teams wanting modern UX
Choose HubSpot CRM if...
Small businesses starting with CRM
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.