Freshsales vs HubSpot CRM: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Freshsales
8.4(1,450 reviews)
Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.
HubSpot CRM
8.5(1,250 reviews)
Free CRM software with powerful features for sales, marketing, and customer service teams.
Quick Comparison
| Aspect | Freshsales | HubSpot CRM |
|---|---|---|
| Best For | Small to mid-sized sales teams wanting modern UX | Small businesses starting with CRM |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.4/10 | 8.5/10 |
Pros & Cons
Freshsales
Pros
- Modern, intuitive interface that sales reps actually enjoy
- Built-in phone and email reduces tool sprawl
- Freddy AI provides genuinely useful insights
- Quick implementation - most teams are live in days
Cons
- Reporting and analytics could be more robust
- Third-party integration library is smaller than competitors
- Free plan is quite limited for real use
- Advanced customization requires higher tiers
HubSpot CRM
Pros
- Generous free tier with core CRM features
- Intuitive and easy to learn interface
- Seamless integration with HubSpot marketing tools
- Excellent documentation and support resources
Cons
- Advanced features require expensive upgrades
- Per-user pricing can add up quickly
- Limited customization on lower tiers
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Freshsales | freemium | Free0 |
| HubSpot CRM | freemium | Free0 |
Our Verdict
Choose Freshsales if...
You need Small to mid-sized sales teams wanting modern UX and prefer freemium pricing.
Choose HubSpot CRM if...
You need Small businesses starting with CRM and prefer freemium pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.