HubSpot CRM vs EngageBay: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
HubSpot CRM
8.5(1,250 reviews)
Free CRM software with powerful features for sales, marketing, and customer service teams.
EngageBay
Affordable all-in-one CRM with marketing automation, sales tools, and helpdesk for small businesses.
Quick Comparison
| Aspect | HubSpot CRM | EngageBay |
|---|---|---|
| Best For | Small businesses starting with CRM | Small businesses wanting HubSpot-level features at 10-20% of the cost |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.5/10 | 7.9/10 |
Pros & Cons
HubSpot CRM
Pros
- Generous free tier with core CRM features
- Intuitive and easy to learn interface
- Seamless integration with HubSpot marketing tools
- Excellent documentation and support resources
Cons
- Advanced features require expensive upgrades
- Per-user pricing can add up quickly
- Limited customization on lower tiers
EngageBay
Pros
- Free plan supports 15 users — the most generous in the CRM market
- All-in-one marketing + sales + service at 80-90% less than HubSpot's equivalent
- Landing page and email builders are genuinely easy to use
- Built-in live chat and helpdesk ticketing at no extra cost
- Predictive lead scoring available on the Basic plan ($12.74/mo)
Cons
- Contact limits are tight on free (250) and Basic (500) plans
- Reporting and analytics lack the depth of HubSpot or Salesforce
- Integration ecosystem is small — around 30 native integrations
- Email deliverability can be inconsistent on shared IPs
- Documentation and learning resources are sparse compared to larger CRMs
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| HubSpot CRM | freemium | Free0 |
| EngageBay | freemium | Free0 |
Our Verdict
Choose HubSpot CRM if...
Small businesses starting with CRM
Choose EngageBay if...
Small businesses wanting HubSpot-level features at 10-20% of the cost
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.