HubSpot CRM vs Freshsales: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
HubSpot CRM
8.5(1,250 reviews)
Free CRM software with powerful features for sales, marketing, and customer service teams.
Freshsales
8.4(1,450 reviews)
Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams.
Quick Comparison
| Aspect | HubSpot CRM | Freshsales |
|---|---|---|
| Best For | Small businesses starting with CRM | Small to mid-sized sales teams wanting modern UX |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.5/10 | 8.4/10 |
Pros & Cons
HubSpot CRM
Pros
- Generous free tier with core CRM features
- Intuitive and easy to learn interface
- Seamless integration with HubSpot marketing tools
- Excellent documentation and support resources
Cons
- Advanced features require expensive upgrades
- Per-user pricing can add up quickly
- Limited customization on lower tiers
Freshsales
Pros
- Modern, intuitive interface that sales reps actually enjoy
- Built-in phone and email reduces tool sprawl
- Freddy AI provides genuinely useful insights
- Quick implementation - most teams are live in days
Cons
- Reporting and analytics could be more robust
- Third-party integration library is smaller than competitors
- Free plan is quite limited for real use
- Advanced customization requires higher tiers
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| HubSpot CRM | freemium | Free0 |
| Freshsales | freemium | Free0 |
Our Verdict
Choose HubSpot CRM if...
Small businesses starting with CRM
Choose Freshsales if...
Small to mid-sized sales teams wanting modern UX
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.