HxGN EAM vs UpKeep: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

HxGN EAM

8.0(290 reviews)

Enterprise EAM with native GIS integration for utilities, mining, oil & gas, and public sector asset management.

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

Aspect	HxGN EAM	UpKeep
Best For	Electric and water utilities managing geographically distributed infrastructure networks	Maintenance teams moving from paper or spreadsheet-based tracking to digital
Pricing Model	Contact Sales	Subscription
Starting Price	Contact Sales	$20/mo
Deployment	cloud, on premise, hybrid	cloud
Platforms	WEB, IOS, ANDROID, WINDOWS	WEB, IOS, ANDROID
Rating	8.0/10	8.5/10

Native GIS integration—geospatial asset mapping that no other EAM vendor delivers as completely
ISO 55000 and NERC-CIP compliance workflows built for regulated utility and infrastructure sectors
Deep lineage from Infor EAM with decades of enterprise reliability in utilities and mining
Strong in mining and oil & gas where remote asset geography is operationally critical

Extremely expensive—$100K-$500K+ annually before implementation costs are added
Implementation takes 12-24 months and requires specialized system integrators
Hexagon's broader strategic focus means EAM is not always their top development priority
Completely unsuitable for organizations below enterprise scale—the cost-benefit ratio breaks down

Best mobile app in the CMMS market—works reliably on cheap Android devices
Fast setup: most teams go live in under a week with real data
Technicians adopt it without extensive training or IT hand-holding
Strong preventive maintenance scheduling with calendar and trigger-based automation

Reporting is basic—serious reliability analysis requires exporting data to another tool
Inventory management lacks depth for complex multi-location spare parts operations
Customer support response times slow down noticeably on Starter and Professional tiers
Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Product	Pricing Model	Starting Price
HxGN EAM	contact sales	Contact Sales
UpKeep	subscription	$20/mo

Choose HxGN EAM if...

Electric and water utilities managing geographically distributed infrastructure networks

Choose UpKeep if...

Maintenance teams moving from paper or spreadsheet-based tracking to digital

Explore more alternatives or read in-depth reviews to make your decision.