Kommo vs Salesforce Sales Cloud: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Kommo
Messenger-based CRM for sales teams that sell through WhatsApp, Instagram, and Facebook Messenger.
Salesforce Sales Cloud
8.2(3,500 reviews)
The world's #1 CRM platform for enterprise sales teams with AI-powered insights.
Quick Comparison
| Aspect | Kommo | Salesforce Sales Cloud |
|---|---|---|
| Best For | Sales teams that close deals through WhatsApp and social messaging | Enterprise sales organizations |
| Pricing Model | Free Trial | Subscription |
| Starting Price | $15/mo | $25/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.9/10 | 8.2/10 |
Pros & Cons
Kommo
Pros
- Best-in-class WhatsApp, Instagram, and Messenger integration
- Unified inbox for all messaging channels tied to CRM pipeline
- No-code Salesbot builder for automated lead qualification
- Clean, intuitive interface that sales reps actually enjoy using
- Strong presence and support in Latin America and APAC markets
Cons
- Traditional CRM features (email, reporting) are basic
- Limited custom objects and field types
- No free plan - only a 14-day trial
- Reporting is shallow compared to full-featured CRMs
- Less useful for businesses that sell primarily through email or phone
Salesforce Sales Cloud
Pros
- Most customizable CRM on the market
- Powerful AI features with Einstein
- Extensive third-party app ecosystem
- Scales to any business size
Cons
- Steep learning curve for new users
- High total cost of ownership
- Can be overwhelming for small teams
- Implementation often requires consultants
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Kommo | free trial | $15/mo |
| Salesforce Sales Cloud | subscription | $25/mo |
Our Verdict
Choose Kommo if...
You need Sales teams that close deals through WhatsApp and social messaging and prefer free trial pricing.
Choose Salesforce Sales Cloud if...
You need Enterprise sales organizations and prefer subscription pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.