RoomRaccoon vs Stayntouch: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
RoomRaccoon
European hotel management platform with PMS, channel manager, booking engine, and automated upselling for boutique hotels.
Stayntouch
8.1(680 reviews)
Cloud PMS built for mid-to-large hotels with mobile-first design, guest-centric operations, and seamless integrations for full-service properties.
Quick Comparison
| Aspect | RoomRaccoon | Stayntouch |
|---|---|---|
| Best For | European boutique hotels wanting automated upselling revenue | Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service |
| Pricing Model | Subscription | Subscription |
| Starting Price | $169/mo | $8/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.6/10 | 8.1/10 |
Pros & Cons
RoomRaccoon
Pros
- Automated upselling generates 15-25% additional revenue per guest on average
- Clean, modern interface that European hoteliers appreciate
- GDPR-compliant with strong European payment and tax support
- Channel manager connects to 200+ OTAs with real-time sync
- Pre-arrival and post-stay guest communication is automated and customizable
Cons
- Smaller company (3,000 properties) means fewer community resources than Cloudbeds
- US market presence and support coverage is limited
- Revenue management is basic compared to dedicated RMS tools
- Limited integrations compared to Mews (200+ vs. 600+)
- Multi-property management features are still maturing
Stayntouch
Pros
- Mobile-first design lets staff check guests in from anywhere with an iPad — no front desk counter required
- Upselling module generates $3-$8 additional revenue per room through upgrades and add-ons
- 1,100+ integrations make it one of the most connected PMS platforms for full-service hotels
- Guest journey from pre-arrival to checkout is seamless and reduces friction at every touchpoint
- Scales from 50-room boutique hotels to hotel management companies with 50+ properties
Cons
- Per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month
- Overkill for simple B&Bs and small inns that need basic PMS without the full-service feature set
- Implementation requires staff training on the mobile-first workflow, which is a mindset shift
- Less suited for vacation rentals or alternative accommodation types — hotel-focused
- Smaller market presence than Oracle Opera in the luxury and resort segments
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| RoomRaccoon | subscription | $169/mo |
| Stayntouch | subscription | $8/mo |
Our Verdict
Choose RoomRaccoon if...
European boutique hotels wanting automated upselling revenue
Choose Stayntouch if...
Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.