UpKeep vs HxGN EAM: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

UpKeep

8.5(1,200 reviews)

Mobile-first CMMS for maintenance teams managing work orders, assets, and preventive maintenance from any device.

8.0(290 reviews)

Enterprise EAM with native GIS integration for utilities, mining, oil & gas, and public sector asset management.

Aspect	UpKeep	HxGN EAM
Best For	Maintenance teams moving from paper or spreadsheet-based tracking to digital	Electric and water utilities managing geographically distributed infrastructure networks
Pricing Model	Subscription	Contact Sales
Starting Price	$20/mo	Contact Sales
Deployment	cloud	cloud, on premise, hybrid
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID, WINDOWS
Rating	8.5/10	8.0/10

Best mobile app in the CMMS market—works reliably on cheap Android devices
Fast setup: most teams go live in under a week with real data
Technicians adopt it without extensive training or IT hand-holding
Strong preventive maintenance scheduling with calendar and trigger-based automation

Reporting is basic—serious reliability analysis requires exporting data to another tool
Inventory management lacks depth for complex multi-location spare parts operations
Customer support response times slow down noticeably on Starter and Professional tiers
Per-user pricing climbs quickly once you scale beyond 20-30 technicians

Native GIS integration—geospatial asset mapping that no other EAM vendor delivers as completely
ISO 55000 and NERC-CIP compliance workflows built for regulated utility and infrastructure sectors
Deep lineage from Infor EAM with decades of enterprise reliability in utilities and mining
Strong in mining and oil & gas where remote asset geography is operationally critical

Extremely expensive—$100K-$500K+ annually before implementation costs are added
Implementation takes 12-24 months and requires specialized system integrators
Hexagon's broader strategic focus means EAM is not always their top development priority
Completely unsuitable for organizations below enterprise scale—the cost-benefit ratio breaks down

Product	Pricing Model	Starting Price
UpKeep	subscription	$20/mo
HxGN EAM	contact sales	Contact Sales

Choose UpKeep if...

Maintenance teams moving from paper or spreadsheet-based tracking to digital

Choose HxGN EAM if...

Electric and water utilities managing geographically distributed infrastructure networks

Explore more alternatives or read in-depth reviews to make your decision.