Workiz vs BigChange: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

Workiz

8.1(1,200 reviews)

FSM with built-in phone system and call tracking. Strong for locksmith, junk removal, and appliance repair. Plans from $65/month.

8.0(520 reviews)

UK-built job management platform combining CRM, scheduling, vehicle tracking, and invoicing. From £14.95/user/month for mobile workforces.

Aspect	Workiz	BigChange
Best For	Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters	UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined
Pricing Model	Subscription	Subscription
Starting Price	$65/mo	$14.95/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.1/10	8.0/10

Built-in VoIP phone system with call recording and source attribution is unique in the SMB FSM market
Marketing call tracking connects phone leads to booked jobs, optimizing ad spend across channels
Fast dispatch workflow designed for same-day service businesses like locksmith and appliance repair
Competitive pricing for the phone system value—no need to pay separately for a VoIP service

Phone system advantage is irrelevant for service businesses that primarily get customers through online booking
Revenue analytics and flat-rate pricebook are less developed than ServiceTitan or FieldEdge
Less suitable for planned maintenance businesses with recurring schedules vs. reactive service calls
User base and review volume is smaller than Jobber or Housecall Pro, making third-party evaluation harder

Built-in vehicle tracking and fleet telematics eliminates the need for a separate GPS provider
Competitive pricing starting at £14.95/user/month—significantly cheaper than most FSM platforms with similar depth
Strong compliance and forms builder for waste management, utilities, and regulated industries
Five-in-one platform covers CRM, scheduling, tracking, mobile workforce, and invoicing without third-party integrations

Heavily UK-focused—international companies may find limited ecosystem support and fewer regional integrations
User interface feels dated compared to modern FSM platforms like Jobber or ServiceM8
Reporting requires too many clicks to extract actionable data, though recent updates have improved this
Learning curve is steeper than simpler tools because the platform covers so many areas at once

Product	Pricing Model	Starting Price
Workiz	subscription	$65/mo
BigChange	subscription	$14.95/mo

Choose Workiz if...

Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters

Choose BigChange if...

UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined

Explore more alternatives or read in-depth reviews to make your decision.