Pricing
subscription
Best For
UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined
Rating
8.0/10
Last Updated
Mar 2026
TL;DR
BigChange is what happens when you build a job management platform and a vehicle tracking system in the same product. The GPS fleet tracking is genuinely integrated—not bolted on—and that makes a real difference for companies managing mobile workforces across the UK. Pricing starts at £14.95/user/month, which undercuts most competitors at the feature depth it offers. The platform's sweet spot is UK-based field service and waste management companies with 20-200 vehicles.
What is BigChange?
A Job Management Platform That Actually Tracks Your Fleet
BigChange launched in 2013 out of Leeds, and the founding team came from the vehicle tracking industry. That background shows. Most FSM platforms treat fleet tracking as a secondary feature or an integration partner—BigChange built it into the core product from day one. You get real-time vehicle locations, driver behavior scoring, route history, and fuel consumption data alongside your job scheduling and customer management.
The platform covers five areas: CRM for customer and contract management, job scheduling with a drag-and-drop planner, real-time vehicle and asset tracking, a mobile workforce app for field teams, and financial tools for quoting, invoicing, and payment collection. Each module talks to the others natively. When a technician completes a job on the mobile app, the invoice generates automatically and the vehicle tracker logs the journey time.
Where BigChange Stands Out
The vehicle tracking integration is the genuine differentiator. Competitors like Jobber or Housecall Pro don't offer built-in fleet telematics. You'd need a separate Teletrac Navman or Samsara subscription to get that data, and then you're manually correlating vehicle data with job data. BigChange eliminates that gap.
The JobWatch mobile app handles digital job sheets, photo capture, customer signatures, risk assessments, and compliance forms. Field teams can work offline and sync when they're back in coverage. The forms builder lets you create custom workflows without developer help—useful for waste management companies and utilities that need specific compliance documentation.
The Limitations Worth Knowing
BigChange is very UK-focused. The platform works internationally, but the customer base, support hours, and product roadmap skew heavily toward British businesses. Companies outside the UK may find the ecosystem less developed.
The user interface looks dated compared to newer platforms like Jobber or ServiceM8. It's functional and information-dense, but it won't win design awards. Reporting has improved in recent versions but still requires more clicks than it should to get actionable data.
Who Should Pick BigChange
UK-based field service companies, waste management operators, and facilities maintenance firms with 20-200 mobile workers who need job management and vehicle tracking in one platform. Companies currently paying for separate FSM and fleet tracking subscriptions—BigChange consolidates both at a competitive price point.
Pros and Cons
Pros
- Built-in vehicle tracking and fleet telematics eliminates the need for a separate GPS provider
- Competitive pricing starting at £14.95/user/month—significantly cheaper than most FSM platforms with similar depth
- Strong compliance and forms builder for waste management, utilities, and regulated industries
- Five-in-one platform covers CRM, scheduling, tracking, mobile workforce, and invoicing without third-party integrations
Cons
- Heavily UK-focused—international companies may find limited ecosystem support and fewer regional integrations
- User interface feels dated compared to modern FSM platforms like Jobber or ServiceM8
- Reporting requires too many clicks to extract actionable data, though recent updates have improved this
- Learning curve is steeper than simpler tools because the platform covers so many areas at once
BigChange Pricing
JobWatch Lite
- Job scheduling
- Mobile app
- Vehicle tracking
- Basic CRM
- Digital job sheets
- GPS fleet management
JobWatch
- Everything in Lite
- Quoting and invoicing
- Customer portal
- Custom forms builder
- Driver behavior scoring
- Financial reporting
JobWatch Plus
- Everything in JobWatch
- Advanced reporting
- Inventory management
- Asset tracking
- Route optimization
- API access
Pricing last verified: March 22, 2026
Who is BigChange Best For?
- UK-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined
- Waste management and recycling operators needing compliance documentation and vehicle tracking in one platform
- Facilities maintenance companies wanting to replace separate FSM and GPS tracking subscriptions
- Trade contractors who manage fleets of vans and need driver behavior monitoring alongside job scheduling
Technical Details
The Bottom Line
BigChange scores 8/10. It stands out for built-in vehicle tracking and fleet telematics eliminates the need for a separate gps provider. Best suited for uk-based field service companies with 20-200 mobile workers who need job management and fleet tracking combined. Keep in mind that heavily uk-focused—international companies may find limited ecosystem support and fewer regional integrations.
Frequently Asked Questions
Based on editorial analysis
