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Keap

CRM Software
7.8(1,100 reviews)

Pricing

subscription

Best For

Solo entrepreneurs and coaches

Rating

7.8/10

Last Updated

Jan 2026

TL;DR

Keap (formerly Infusionsoft) is the Swiss Army knife for small business owners who want to automate everything - from lead capture to payment collection. Powerful but requires investment to learn.

What is Keap?

The Small Business Automation Hub

Keap evolved from Infusionsoft, the original small business automation tool. It combines CRM, email marketing, e-commerce, appointments, and payments - everything a small business might need before they're ready for enterprise tools.

Where Keap Excels

The automation builder is genuinely powerful. Create sequences that trigger emails, assign tasks, update records, process payments, and more - all from one visual canvas. For solo entrepreneurs and small teams, this can replace 3-4 separate tools.

The Learning Curve

This power comes with complexity. Keap has a reputation for being overwhelming at first. Plan for 2-4 weeks to really learn the system. The pricing also adds up quickly with multiple users or contacts.

Who Benefits Most

Solo entrepreneurs, coaches, consultants, and small businesses (under 25 employees) who want extensive automation without enterprise complexity.

Pros and Cons

Pros

  • All-in-one platform replaces multiple tools
  • Powerful automation capabilities
  • Built-in invoicing and payment processing
  • Strong appointment scheduling features

Cons

  • Expensive compared to alternatives
  • Steep learning curve - plan for training time
  • Contact limits increase pricing significantly
  • Interface can feel cluttered and overwhelming

Keap Pricing

Most Popular

Pro

$159/month
  • 1,500 contacts
  • Email marketing
  • Sales pipeline
  • Automated lead capture
Get Started

Max

$229/month
  • 2,500 contacts
  • Marketing automation
  • E-commerce
  • Promo codes
Get Started

Ultimate

$279/month
  • 2,500 contacts
  • Advanced automation
  • Custom user access
  • Analytics dashboard
Get Started

Pricing last verified: January 16, 2026

Who is Keap Best For?

  • Solo entrepreneurs and coaches
  • Small businesses needing payment processing
  • Service providers who book appointments
  • Teams that want one tool for everything

Technical Details

Platforms
webiosandroid
Deployment
cloud
Security & Compliance
soc2gdpr

The Bottom Line

7.8/10Good

Keap scores 7.8/10. It stands out for all-in-one platform replaces multiple tools Best suited for solo entrepreneurs and coaches Keep in mind that expensive compared to alternatives

Frequently Asked Questions

Keap is the company formerly known as Infusionsoft. The "Keap" product line is their simplified offering for small businesses, while "Keap Max Classic" (formerly Infusionsoft) remains available for users needing advanced features.

Keap bundles CRM, email marketing, e-commerce, and automation that would typically require separate subscriptions. For businesses that would use multiple tools, the total cost often compares favorably.

Score Breakdown
Ease of Use7.3
Features8.1
Value for Money7.3
Support7.8

Based on editorial analysis