Pricing
contact sales
Best For
SMBs wanting a full HCM platform with local, hands-on support
Rating
7.5/10
Last Updated
Mar 2026
TL;DR
iSolved takes a unique approach to HCM: they sell through a network of local partners (payroll bureaus, HR consultants) rather than direct. This means you get a modern cloud platform backed by a local expert who knows your state's regulations. Pricing runs roughly $5-12/employee/month depending on modules, but you negotiate through your partner.
What is iSolved?
iSolved's Partner-Driven Model
iSolved launched in 2000 out of Charlotte, NC, and took an unusual path in the HCM market. Instead of building a massive sales team, they distribute through a network of local payroll and HR partners. These partners—think your local payroll bureau or HR consulting firm—white-label or co-brand iSolved's technology and add their own service layer. The result is enterprise-grade software with small-town service.
Payroll and Tax Processing
The payroll engine handles all 50 US states plus multi-state taxation, which matters more than ever with remote work. Processing includes direct deposit, garnishments, tip credits, and certified payroll for government contractors. Tax filing is automated—quarterly returns, annual W-2s, ACA reporting. The system flags errors before submission, which saves money on penalty corrections.
Benefits and Talent Management
Benefits enrollment runs through the platform with carrier connectivity for major insurers. Employees pick their plans during open enrollment or qualifying life events, and deductions sync automatically to payroll. The talent management suite covers applicant tracking, onboarding paperwork, performance reviews, and learning management. It's not as deep as standalone talent platforms, but it's enough for most SMBs.
Time and Attendance
Built-in time tracking supports punch clocks, mobile clock-in, geofencing, and scheduling. Overtime calculations follow state-specific rules—California's daily overtime, for instance. Time data flows directly to payroll, eliminating manual entry. The scheduling module handles shift swaps, availability management, and labor cost forecasting.
What the Partner Model Means for You
Your experience with iSolved depends heavily on your local partner. A great partner means responsive support and expert guidance. A mediocre partner means frustration. Ask for references and check reviews of the specific partner, not just iSolved itself. Pricing isn't standardized—partners set their own service fees on top of the platform cost.
Pros and Cons
Pros
- Local partner model means personalized support from someone who knows your state
- Competitive pricing starting around $5/employee/month
- Comprehensive payroll with strong multi-state tax handling
- Built-in time tracking eliminates the need for a separate tool
- Benefits enrollment with direct carrier connectivity
- Handles complex payroll scenarios like tip credits and certified payroll
Cons
- Experience varies dramatically depending on your local partner
- Pricing is inconsistent—each partner sets their own service fees
- Talent management features aren't as deep as standalone platforms
- US-only with no international capabilities
- Interface feels functional but not modern compared to BambooHR or Gusto
- Switching partners without switching platforms is possible but disruptive
iSolved Pricing
Payroll Essentials
- Payroll processing
- Tax filing
- Direct deposit
- Employee self-service
- Basic reporting
HCM Suite
- Everything in Essentials
- Benefits administration
- Time & attendance
- Onboarding
- Document management
Enterprise
- Everything in HCM Suite
- Talent management
- Learning management
- Performance reviews
- Advanced analytics
- API access
Pricing last verified: March 22, 2026
Who is iSolved Best For?
- SMBs wanting a full HCM platform with local, hands-on support
- Companies with complex payroll needs (multi-state, tips, certified payroll)
- Businesses that prefer working with a local HR/payroll consultant
- Organizations with 25-500 employees in the US
Technical Details
The Bottom Line
iSolved scores 7.5/10. It stands out for local partner model means personalized support from someone who knows your state. Best suited for smbs wanting a full hcm platform with local, hands-on support. Keep in mind that experience varies dramatically depending on your local partner.
Frequently Asked Questions
Based on editorial analysis
