Tettra

Tettra has a clear philosophy: most knowledge base tools are overbuilt for small teams. So Tettra strips it down to the essentials — an internal wiki, a Slack integration that actually gets used, and an AI bot that answers questions. No project management, no public help center, no sprawling configuration. For a 10-to-100-person company, that restraint is refreshing.

What Makes Tettra Special

Kai, the AI bot, is the modern centerpiece. Ask a question in Slack and Kai answers from your Tettra content with sources. If Kai can't answer, it routes the question to the right expert and — this is the clever part — turns their answer into a new page. So the knowledge base grows from real questions instead of someone's good intentions. The knowledge management workflow is the other pillar: pages have owners, you can mark content for review, and Tettra surfaces stale pages so they get updated or archived.

Day-to-Day Experience

Tettra is fast to learn. The editor is simple — categories, pages, a clean writing experience — and you won't spend a week configuring it. Slack integration is deep: search Tettra from Slack, get page suggestions, ask Kai. Question routing means knowledge gaps don't just sit there; someone is asked to fill them. The whole tool is built around the loop of ask, answer, document, verify. It's not flashy, but it's coherent.

The Honest Trade-offs

Tettra is deliberately limited. There's no public-facing knowledge base, so it can't be your customer help center. The editor is basic — fine for short internal pages, frustrating for long technical documentation with complex formatting. It's Slack-centric; if your team is on Microsoft Teams, you lose a lot of the value. And it doesn't scale to enterprise governance needs — granular permissions and audit trails are thin compared to Confluence. Pricing per user can also feel steep for what is intentionally a lightweight tool.

Who Should Choose Tettra

Tettra is for small and mid-size teams — startups, agencies, growing SMBs — that use Slack and want an internal wiki that people actually maintain. If your problem is "we keep answering the same questions in Slack and never write anything down," Tettra is designed precisely for that. Skip it if you need a customer help center, run on Microsoft Teams, or have enterprise compliance requirements.

Pricing and Value

Tettra offers a Basic plan around $4 per user per month, a Scaling plan around $8 per user per month with more AI usage and advanced features, and a Professional/custom tier for larger needs. There's typically a free trial. For a 25-person Slack-first team, the Scaling plan runs roughly $200/month — affordable, and the AI question-routing loop often pays for itself in time saved.