Softabase

FieldEdge vs Fieldpoint: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

FieldEdge logo

FieldEdge

7.9(980 reviews)

HVAC and plumbing FSM with strong flat-rate pricing integration and ServiceTitan-like revenue tracking. Built for established trade contractors.

Fieldpoint logo

Fieldpoint

7.4(280 reviews)

Canadian mid-market FSM for IT services, medical equipment, and commercial HVAC. Strong project and contract management for tech service companies.

Quick Comparison

AspectFieldEdgeFieldpoint
Best ForHVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflowsIT managed services providers (MSPs) mixing break-fix work orders with project-based deployments
Pricing ModelSubscriptionContact Sales
Starting PriceContact Sales$75/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.9/107.4/10

Pros & Cons

FieldEdge

Pros

  • Flat-rate Coolfront pricebook integration is best-in-class for HVAC and plumbing service calls
  • Technician revenue tracking and scorecards help managers identify top performers and coaching needs
  • Decades of HVAC/plumbing workflow depth that newer platforms built for broader markets lack
  • Service agreement module with automated renewal and scheduling handles recurring revenue reliably

Cons

  • Mobile app UX feels dated—more taps required than Jobber or Housecall Pro for standard field tasks
  • Pricing is not transparent—requires a demo call to get quotes, which slows evaluation
  • Less suitable for field service industries outside HVAC and plumbing trade work
  • Customer support has received mixed reviews; complex issues can take longer than expected to resolve

Fieldpoint

Pros

  • Unique project management integration handles mixed project-and-work-order service businesses in a single platform
  • Solid contract management with entitlement checking and SLA alerts for IT managed services companies
  • Honest mid-market pricing at $75-125/user/month—more capable than SMB tools, cheaper than enterprise platforms
  • Strong for IT services, medical equipment maintenance, and commercial HVAC in the Canadian market

Cons

  • Mobile technician app needs improvement—field usability lags behind ServiceTitan and modern competitors
  • Limited name recognition and partner ecosystem outside Canada and the northeastern United States
  • Marketing and customer communication features are thin compared to ServiceTitan or Housecall Pro
  • Smaller integration marketplace limits third-party tool connectivity versus Salesforce-based platforms

Pricing Comparison

ProductPricing ModelStarting Price
FieldEdgesubscriptionContact Sales
Fieldpointcontact sales$75/mo

Our Verdict

Choose FieldEdge if...

You need HVAC and plumbing contractors with 10-50 technicians needing flat-rate pricing with upsell workflows and prefer subscription pricing.

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Choose Fieldpoint if...

You need IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments and prefer contact sales pricing.

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.