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ServiceFusion vs ServiceTitan: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ServiceFusion logo

ServiceFusion

7.8(620 reviews)

All-in-one FSM with flat monthly pricing—no per-user fees. Covers HVAC, plumbing, electrical, and general field service from $192/month.

ServiceTitan logo

ServiceTitan

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

Quick Comparison

AspectServiceFusionServiceTitan
Best ForGrowing field service businesses with 15-50 technicians where per-user pricing becomes a budget problemHVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue
Pricing ModelSubscriptionSubscription
Starting Price$192/mo$398/mo
Deploymentcloudcloud
PlatformsWEB, IOS, ANDROIDWEB, IOS, ANDROID
Rating7.8/108.8/10

Pros & Cons

ServiceFusion

Pros

  • Flat per-month pricing with unlimited users removes the per-technician cost scaling of most competitors
  • Van inventory management tracks parts in each vehicle and auto-generates purchase orders at reorder points
  • Reliable QuickBooks integration trusted by accounting teams for end-of-period reconciliation
  • Covers the full service workflow—estimate to invoice—without module gaps common in cheaper platforms

Cons

  • Flat-rate pricebook capabilities lag FieldEdge and ServiceTitan for HVAC/plumbing upsell workflows
  • Mobile app interface is functional but less polished than Jobber or Housecall Pro
  • Marketing attribution is absent—no tracking of which ad channels generate booked revenue
  • Customer support response times have been criticized in recent reviews as the platform scales

ServiceTitan

Pros

  • Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
  • Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
  • Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
  • Technician scorecard reporting identifies your top performers and those who need coaching

Cons

  • Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
  • Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
  • Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
  • Customer support response times have declined as the company has scaled rapidly since 2021

Pricing Comparison

ProductPricing ModelStarting Price
ServiceFusionsubscription$192/mo
ServiceTitansubscription$398/mo

Our Verdict

Choose ServiceFusion if...

You need Growing field service businesses with 15-50 technicians where per-user pricing becomes a budget problem and prefer subscription pricing.

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Choose ServiceTitan if...

You need HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue and prefer subscription pricing.

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Still Not Sure?

Explore more alternatives or read in-depth reviews to make your decision.