Softabase
RingCentral logo
8x8 logo
Migration Guide 2026

Migrate from RingCentral to 8x8

Complete guide to switching from RingCentral to 8x8. Step-by-step instructions, data migration tips, and best practices for a smooth transition.

Quick Comparison

RingCentral logo
Migrating From
RingCentral

All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size.

8.6(15,400 reviews)
Starting at$20/mo
8x8 logo
Migrating To
8x8

Cloud communications platform with VoIP, video conferencing, team chat, and contact center in a single app for global businesses.

7.8(3,900 reviews)
Starting at$24/mo

Why Migrate from RingCentral to 8x8?

Teams often switch software for various reasons. Here are common motivations for migrating from RingCentral to 8x8:

Better pricing or value for money
Missing features in current tool
Poor customer support experience
Need for better integrations
Company growth requiring more scalability
Consolidating tools and reducing tech stack
Better user interface and experience
Compliance or security requirements

Migration Checklist

Follow this step-by-step checklist to ensure a smooth migration

1
Pre-Migration
Audit your current data and usage in RingCentral
Identify critical workflows and customizations
Export all important data and backups
Review 8x8 features and pricing
Set up your 8x8 account
Plan your migration timeline
2
Data Migration
Export data from RingCentral
Clean and prepare data for import
Map fields between systems
Import data to 8x8
Verify data integrity
Set up integrations
3
Post-Migration
Train your team on 8x8
Run parallel systems for testing
Migrate remaining users
Cancel RingCentral subscription
Archive old data backups
Document new processes

Data Migration Tips

Exporting from RingCentral

Before migrating, export all your data from RingCentral:

  • Look for export options in Settings or Admin
  • Export data in CSV or JSON format
  • Include all records, attachments, and history
  • Verify export completeness before proceeding
RingCentral Details
Importing to 8x8

Set up your data import in 8x8:

  • Check import tools and supported formats
  • Map source fields to 8x8 fields
  • Test with a small batch first
  • Verify data after full import
8x8 Details

Timeline & Cost Considerations

Typical Timeline

2-8 weeks

Depending on data volume and complexity

Team Training

1-2 weeks

Getting your team up to speed

Overlap Period

1 month

Running both tools simultaneously

Important Considerations

  • • Plan for potential downtime and have a rollback strategy
  • • Budget for temporary dual subscriptions during transition
  • • Consider hiring migration consultants for complex setups
  • • Don't underestimate the time needed for team training

Frequently Asked Questions

Ready to Make the Switch?

Compare RingCentral and 8x8 side-by-side, or explore other alternatives.