Pricing
subscription
Best For
Inside sales teams making high volume of calls
Rating
8.6/10
Last Updated
Jan 2026
TL;DR
Close is the CRM for teams that sell primarily by phone and email. Built-in power dialer, SMS, and email sequences let reps work faster without juggling multiple tools. Pricier than alternatives but saves time.
What is Close CRM?
Built for Inside Sales
Close was created by a sales team frustrated with using a CRM that slowed them down. The result is a tool where calling, emailing, and texting prospects happens right inside the CRM - no external tools needed.
The Productivity Focus
The power dialer is the standout feature. Reps can burn through call lists at 3-4x the speed of manual dialing. Voicemail drops in one click. Automatic call logging. SMS conversations tracked alongside emails. Everything a rep needs to hit quota without leaving one tab.
Where Close Falls Short
It's expensive compared to alternatives - starts at $49/user and the features you'll want require $99+ tiers. Marketing features are minimal (this is purely a sales tool). And if you need heavy customization, Close's simpler approach may feel limiting.
Who Should Use Close
High-velocity inside sales teams making 50+ calls/day. Startups with aggressive outbound sales motions. Teams that prioritize speed over complex workflows.
Pros and Cons
Pros
- Power dialer dramatically increases calling efficiency
- All communication channels in one place
- Fast, responsive interface that reps enjoy using
- Smart views help prioritize the right leads
Cons
- Significantly more expensive than alternatives
- Minimal marketing features - purely sales focused
- User limit on Startup plan restricts small team growth
- Less customizable than enterprise CRMs
Close CRM Pricing
Professional
- Power dialer
- SMS messaging
- Email sequences
- Custom activities
Pricing last verified: January 16, 2026
Who is Close CRM Best For?
- Inside sales teams making high volume of calls
- Startups with aggressive outbound sales
- Teams that need power dialer functionality
- Sales orgs prioritizing rep productivity
