Softabase
EngageBay logo

EngageBay

CRM Software
7.9(380 reviews)

Pricing

freemium

Best For

Small businesses wanting HubSpot-level features at 10-20% of the cost

Rating

7.9/10

Last Updated

Feb 2026

TL;DR

EngageBay is what happens when someone looks at HubSpot and says, "I can build that for 90% less." And they mostly did. The marketing automation, sales CRM, and service desk genuinely work at a fraction of the cost. It's not as polished or as deep, but for a bootstrapped team spending $12/month per user, that trade-off makes sense.

What is EngageBay?

The Budget HubSpot Alternative

EngageBay launched in 2018 with a clear mission: give small businesses the marketing-sales-service stack that HubSpot charges thousands for, at a price point that does not require venture funding. Seven years later, over 46,000 companies use the platform.

What You Get for the Money

The all-in-one suite covers email marketing with drag-and-drop builders, landing pages, web forms, sales pipeline management, appointment scheduling, live chat, and a ticketing helpdesk. The free plan supports 15 users and 250 contacts — enough for a scrappy startup to run for months without paying. The Basic plan at $12.74/user/month unlocks 500 contacts and adds email sequences, predictive lead scoring, and SMS marketing.

The HubSpot Comparison Reality

Does it replace HubSpot entirely? No. The automation workflows are simpler, the reporting lacks HubSpot's depth, and the ecosystem of integrations is a fraction of what HubSpot offers. But here is the thing: HubSpot's Marketing Hub Professional starts at $800/month. EngageBay's Growth plan with comparable features costs $42.49/user/month. For a 5-person team, you are looking at $212 versus $1,250+. That gap matters.

Where EngageBay Fits

Teams of 5-50 people who need marketing automation but cannot justify $15,000+/year for HubSpot. E-commerce businesses wanting email sequences and landing pages alongside their CRM. Service businesses needing a basic helpdesk without buying a separate tool.

Pros and Cons

Pros

  • Free plan supports 15 users — the most generous in the CRM market
  • All-in-one marketing + sales + service at 80-90% less than HubSpot's equivalent
  • Landing page and email builders are genuinely easy to use
  • Built-in live chat and helpdesk ticketing at no extra cost
  • Predictive lead scoring available on the Basic plan ($12.74/mo)

Cons

  • Contact limits are tight on free (250) and Basic (500) plans
  • Reporting and analytics lack the depth of HubSpot or Salesforce
  • Integration ecosystem is small — around 30 native integrations
  • Email deliverability can be inconsistent on shared IPs
  • Documentation and learning resources are sparse compared to larger CRMs

EngageBay Pricing

Free

Free
  • Up to 15 users
  • 250 contacts
  • Email marketing
  • Landing pages
  • Live chat
  • Helpdesk
Get Started

Basic

$13/month
  • All Free features
  • 500 contacts
  • Email sequences
  • Predictive lead scoring
  • SMS marketing
  • Third-party integrations
Get Started
Most Popular

Growth

$42/month
  • All Basic features
  • 5,000 contacts
  • Marketing automation
  • A/B testing
  • Custom deal milestones
  • Call records
Get Started

Pro

$85/month
  • All Growth features
  • Unlimited contacts
  • Web analytics
  • Custom reporting
  • Role management
  • Phone support
Get Started

Pricing last verified: February 21, 2026

Who is EngageBay Best For?

  • Small businesses wanting HubSpot-level features at 10-20% of the cost
  • Startups with up to 15 users who need a free all-in-one platform
  • E-commerce teams needing email marketing and CRM in one tool
  • Service businesses wanting helpdesk + CRM without buying separate software

Technical Details

Platforms
webiosandroid
Deployment
cloud

Frequently Asked Questions