MyCase

A Practical Choice for Budget-Conscious Firms

MyCase launched in 2010 and quickly gained traction with solo practitioners and small firms who needed practice management without the enterprise price tag. After AffiniPay acquired it in 2020, the platform gained LawPay's payment processing muscle. Over 15,000 law firms now use it, and the $39 entry point keeps the barrier low.

The Client Portal Advantage

Could any other legal CRM match MyCase's client portal? Clients log in to view case updates, share documents, send messages, and pay invoices — all without calling your office. The portal uses bank-level encryption and the interface is simple enough for non-technical clients. Firms report 30-40% fewer status inquiry calls after enabling it.

What Works and What Doesn't

Time tracking and billing are solid. The built-in text messaging feature lets you communicate with clients through the platform, maintaining records automatically. Document management covers the basics with version control and templates. Where MyCase falls short: the workflow automation is rudimentary compared to PracticePanther, and the calendar lacks court rule deadline calculation.

Size and Practice Area Fit

MyCase works best for firms with 1-15 attorneys. Personal injury firms love the contingency fee tracking. Family law and criminal defense practitioners appreciate the simple billing. If your firm needs complex trust accounting across multiple jurisdictions, look at Clio instead.