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Klaviyo

Marketing Software
8.7(2,100 reviews)

Pricing

freemium

Best For

E-commerce brands on Shopify/WooCommerce

Rating

8.7/10

Last Updated

Jan 2026

TL;DR

Klaviyo is the email marketing platform e-commerce brands swear by. Deep Shopify/WooCommerce integration, sophisticated automation, and segmentation that actually uses your store data. Pricey but drives revenue.

What is Klaviyo?

Built for E-commerce

While Mailchimp serves everyone, Klaviyo focuses entirely on e-commerce. Every feature is designed to help online stores sell more. Browse abandonment, cart recovery, post-purchase flows, back-in-stock alerts - it's all built in.

The Data Advantage

Klaviyo pulls your store data and makes it actionable. Segment by purchase history, lifetime value, product interests, email engagement. Build automations that respond to specific customer behaviors. The personalization is genuinely sophisticated.

SMS + Email Together

Klaviyo combines email and SMS in one platform. Coordinate messaging across channels. Use SMS for time-sensitive messages, email for longer content. Unified analytics show the full picture.

The Investment

Klaviyo isn't cheap - pricing scales with contacts. But for e-commerce brands, the revenue generated typically exceeds the cost. The question is whether your store is ready to use these capabilities.

Pros and Cons

Pros

  • Best-in-class Shopify/e-commerce integration
  • Sophisticated segmentation using store data
  • Email and SMS in one platform
  • Strong revenue attribution

Cons

  • More expensive than general email tools
  • Focused on e-commerce - limited for other use cases
  • Learning curve for advanced features
  • Pricing increases quickly with list size

Klaviyo Pricing

Free

Free
  • 250 contacts
  • 500 email sends/month
  • 150 SMS/MMS credits
  • Core features
Get Started
Most Popular

Email

$20/month
  • 500 contacts
  • 5,000 emails/month
  • All email features
  • Chat support
Get Started

Email and SMS

$35/month
  • 500 contacts
  • 5,000 emails/month
  • 1,250 SMS/MMS credits
  • All features
Get Started

Pricing last verified: January 16, 2026

Who is Klaviyo Best For?

  • E-commerce brands on Shopify/WooCommerce
  • DTC (direct-to-consumer) brands
  • Online stores ready for advanced email marketing
  • Businesses wanting unified email and SMS

Technical Details

Platforms
webiosandroid
Deployment
cloud
Security & Compliance
soc2gdpr

Frequently Asked Questions