ConnectWise ScreenConnect vs Dameware: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ConnectWise ScreenConnect
8.4(3,100 reviews)
Self-hosted remote support platform built for MSPs with unattended access, branding customization, and deep ConnectWise PSA/RMM integration.

Dameware
SolarWinds remote support tool for Windows-centric IT teams with Active Directory integration, MFA, and multi-platform remote control from $440/year.
Quick Comparison
| Aspect | ConnectWise ScreenConnect | Dameware |
|---|---|---|
| Best For | MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools | Windows-centric IT teams needing Active Directory management during remote sessions |
| Pricing Model | Subscription | Subscription |
| Starting Price | $33/mo | $440/mo |
| Deployment | cloud, on premise, self hosted | cloud, on premise |
| Platforms | WINDOWS, MAC, LINUX, IOS, ANDROID | WINDOWS, MAC, LINUX, IOS, ANDROID |
| Rating | 8.4/10 | 7.5/10 |
Pros & Cons
ConnectWise ScreenConnect
Pros
- Self-hosted deployment gives full control over connection data β critical for regulated industries
- Session toolbox is the most comprehensive for IT support with backstage mode and annotation
- White-label customization lets MSPs brand the entire support experience
- Deep ConnectWise PSA/RMM integration creates a unified IT service management workflow
- Extension system allows custom scripts and tools to be added to the session toolbox
Cons
- Built for IT support professionals β overly complex for simple personal remote access
- ConnectWise ecosystem dependency means less value if you use competing PSA/RMM tools
- Pricing at $33-46/month per technician is higher than TeamViewer or AnyDesk for basic needs
- On-premises deployment requires server maintenance and infrastructure management
- UI is functional for technicians but intimidating for end users receiving support
Dameware
Pros
- Deep Active Directory integration lets you manage AD during remote sessions without switching tools
- BIOS-level access via Intel AMT/vPro allows pre-boot troubleshooting on supported hardware
- Affordable at $440/year per technician compared to enterprise alternatives
- On-premises version available for organizations requiring full data control
- Remote Registry and command prompt access are built in for Windows administration
Cons
- Windows-centric design means Mac and Linux support is less capable
- UI feels dated compared to modern remote desktop tools
- SolarWinds brand suffered reputation damage from the 2020 supply chain attack
- Cloud and on-premises versions are separate products with different feature sets
- Not suitable for MSPs β lacks branding customization and multi-tenant management
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| ConnectWise ScreenConnect | subscription | $33/mo |
| Dameware | subscription | $440/mo |
Our Verdict
Choose ConnectWise ScreenConnect if...
MSPs needing brandable, self-hosted remote support integrated with ConnectWise tools
Choose Dameware if...
Windows-centric IT teams needing Active Directory management during remote sessions
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.