FieldAware vs ServiceTitan: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

FieldAware

7.5(210 reviews)

Mobile-first field service management platform focused on work orders, scheduling, and analytics. Contact sales for pricing (~$70-120/user/month).

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

Aspect	FieldAware	ServiceTitan
Best For	Mid-size commercial service companies with 15-100 technicians prioritizing mobile field workflows	HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue
Pricing Model	Contact Sales	Subscription
Starting Price	Contact Sales	$398/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	7.5/10	8.8/10

Best-in-class mobile app with genuine offline capability—designed for real field conditions, not just demo environments
Custom forms builder handles complex inspection workflows without developer involvement
Asset management with lifecycle tracking is stronger than most mid-market FSM competitors
Open API and pre-built integrations with Salesforce, QuickBooks, and major ERP systems

Back-office scheduling and dispatch tools lack the sophistication of top-tier competitors like ServiceTitan
Pricing at ~$70-120/user/month sits in an awkward middle ground between affordable and enterprise-grade
Reporting requires more effort than it should to build custom views and actionable dashboards
Smaller company with fewer resources than competitors backed by larger organizations
No publicly available pricing makes it hard to evaluate cost before engaging with sales

Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
Technician scorecard reporting identifies your top performers and those who need coaching

Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
Customer support response times have declined as the company has scaled rapidly since 2021

Product	Pricing Model	Starting Price
FieldAware	contact sales	Contact Sales
ServiceTitan	subscription	$398/mo

Choose FieldAware if...

Mid-size commercial service companies with 15-100 technicians prioritizing mobile field workflows

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

Explore more alternatives or read in-depth reviews to make your decision.