HubSpot CRM vs Thryv: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
HubSpot CRM
8.5(1,250 reviews)
Free CRM software with powerful features for sales, marketing, and customer service teams.
Thryv
All-in-one business platform for local and service businesses with CRM, scheduling, payments, and marketing.
Quick Comparison
| Aspect | HubSpot CRM | Thryv |
|---|---|---|
| Best For | Small businesses starting with CRM | Local service businesses (plumbers, electricians, landscapers, cleaners) |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $199/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.5/10 | 7.3/10 |
Pros & Cons
HubSpot CRM
Pros
- Generous free tier with core CRM features
- Intuitive and easy to learn interface
- Seamless integration with HubSpot marketing tools
- Excellent documentation and support resources
Cons
- Advanced features require expensive upgrades
- Per-user pricing can add up quickly
- Limited customization on lower tiers
Thryv
Pros
- Purpose-built for local/service businesses — every feature makes sense for the audience
- Replaces 5-8 separate tools (scheduling, payments, social, reputation, CRM)
- Reputation management aggregates reviews from Google, Yelp, and Facebook
- Unlimited users on all plans — no per-seat pricing surprises
- Strong onboarding support with dedicated business advisors
Cons
- CRM is basic — no visual pipeline, deal forecasting, or sales automation
- Starting at $199/month is expensive for very small businesses
- Long-term contracts (12-18 months) make it hard to test without commitment
- Interface feels cluttered with so many features packed together
- Not suitable for B2B companies or complex sales cycles
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| HubSpot CRM | freemium | Free0 |
| Thryv | subscription | $199/mo |
Our Verdict
Choose HubSpot CRM if...
You need Small businesses starting with CRM and prefer freemium pricing.
Choose Thryv if...
You need Local service businesses (plumbers, electricians, landscapers, cleaners) and prefer subscription pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.