ServiceTitan vs Zuper: Complete Comparison 2026

An in-depth comparison of features, pricing, and user experience to help you make the right choice.

ServiceTitan

8.8(4,200 reviews)

The dominant FSM platform for HVAC, plumbing, and electrical contractors. Powerful but expensive—starting at $398/month.

8.2(380 reviews)

AI-powered field service management with smart scheduling, dispatch, and invoicing. Starts at $40/user/mo for growing service teams.

Aspect	ServiceTitan	Zuper
Best For	HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue	Mid-market service companies with 15-100 technicians wanting modern AI-powered scheduling
Pricing Model	Subscription	Subscription
Starting Price	$398/mo	$40/mo
Deployment	cloud	cloud
Platforms	WEB, IOS, ANDROID	WEB, IOS, ANDROID
Rating	8.8/10	8.2/10

Best revenue tracking and marketing attribution in the FSM market—connects ad spend to closed jobs
Pricebook module consistently increases average ticket size by 15-30% through guided technician upselling
Service agreement automation handles renewals, reminders, and recurring revenue without manual tracking
Technician scorecard reporting identifies your top performers and those who need coaching

Base pricing starts at $398/month—one of the most expensive FSM platforms for small teams under 10 technicians
Implementation takes 3-6 months and requires real organizational commitment—rushing it delivers poor results
Designed specifically for residential trade contractors; less suitable for commercial-only or non-trade field service
Customer support response times have declined as the company has scaled rapidly since 2021

AI-powered scheduling saves dispatchers 20-30 minutes per cycle by factoring in skills, location, and traffic
Modern, clean interface that technicians actually enjoy using—much less training friction than legacy FSM tools
Competitive pricing starting at $40/user/month undercuts most mid-market FSM platforms significantly
Fast onboarding: most teams are fully operational within 2-4 weeks instead of months
Strong integration with Salesforce, HubSpot, and Zendesk for companies already using those platforms

Reporting depth falls short of established players—custom report builder has noticeable limitations
Relatively young platform (founded 2019) with a smaller user community and fewer third-party resources
Integration ecosystem is still growing; fewer native connectors than competitors with a decade head start
Lacks deep industry-specific features for residential trades that ServiceTitan or Housecall Pro offer

Product	Pricing Model	Starting Price
ServiceTitan	subscription	$398/mo
Zuper	subscription	$40/mo

Choose ServiceTitan if...

HVAC, plumbing, and electrical contractors with 10+ technicians running $1M+ annual revenue

Choose Zuper if...

Mid-market service companies with 15-100 technicians wanting modern AI-powered scheduling

Explore more alternatives or read in-depth reviews to make your decision.