Stayntouch vs RoomRaccoon: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Stayntouch
8.1(680 reviews)
Cloud PMS built for mid-to-large hotels with mobile-first design, guest-centric operations, and seamless integrations for full-service properties.
RoomRaccoon
European hotel management platform with PMS, channel manager, booking engine, and automated upselling for boutique hotels.
Quick Comparison
| Aspect | Stayntouch | RoomRaccoon |
|---|---|---|
| Best For | Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service | European boutique hotels wanting automated upselling revenue |
| Pricing Model | Subscription | Subscription |
| Starting Price | $8/mo | $169/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 8.1/10 | 7.6/10 |
Pros & Cons
Stayntouch
Pros
- Mobile-first design lets staff check guests in from anywhere with an iPad — no front desk counter required
- Upselling module generates $3-$8 additional revenue per room through upgrades and add-ons
- 1,100+ integrations make it one of the most connected PMS platforms for full-service hotels
- Guest journey from pre-arrival to checkout is seamless and reduces friction at every touchpoint
- Scales from 50-room boutique hotels to hotel management companies with 50+ properties
Cons
- Per-room pricing at $8-$15 makes it expensive for budget properties — 200 rooms = $1,600-$3,000/month
- Overkill for simple B&Bs and small inns that need basic PMS without the full-service feature set
- Implementation requires staff training on the mobile-first workflow, which is a mindset shift
- Less suited for vacation rentals or alternative accommodation types — hotel-focused
- Smaller market presence than Oracle Opera in the luxury and resort segments
RoomRaccoon
Pros
- Automated upselling generates 15-25% additional revenue per guest on average
- Clean, modern interface that European hoteliers appreciate
- GDPR-compliant with strong European payment and tax support
- Channel manager connects to 200+ OTAs with real-time sync
- Pre-arrival and post-stay guest communication is automated and customizable
Cons
- Smaller company (3,000 properties) means fewer community resources than Cloudbeds
- US market presence and support coverage is limited
- Revenue management is basic compared to dedicated RMS tools
- Limited integrations compared to Mews (200+ vs. 600+)
- Multi-property management features are still maturing
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Stayntouch | subscription | $8/mo |
| RoomRaccoon | subscription | $169/mo |
Our Verdict
Choose Stayntouch if...
Full-service hotels (50-500 rooms) wanting mobile-first operations and guest self-service
Choose RoomRaccoon if...
European boutique hotels wanting automated upselling revenue
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.