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Spotler CRM

Recommended
CRM Software
7.8(480 reviews)

Pricing

freemium

Best For

Small businesses with 2-20 employees wanting a CRM that works out of the box

Rating

7.8/10

Last Updated

Mar 2026

For:smbstartups

TL;DR

Spotler CRM (formerly Really Simple Systems) does exactly what the old name promised. You sign up, import contacts, and start tracking deals within an hour. The free plan supports 2 users with 100 company records — enough for a micro-business to test the waters. Paid plans run $17-51/user/month and add marketing automation, customer service tools, and custom reports. It won't replace Salesforce, but that's the point.

What is Spotler CRM?

The CRM That Gets Out of Your Way

Spotler CRM (rebranded from Really Simple Systems in 2023) has been helping small businesses since 2004. Over 18,000 users rely on it daily. The appeal? Zero bloat. You get contact management, pipeline tracking, and basic marketing tools without the 400-page implementation guide that comes with enterprise CRMs.

What the Free Plan Actually Gives You

Two users, 100 company records, and unlimited contacts within those companies. You also get task management, a kanban pipeline view, and basic email support. Compare that to HubSpot's free CRM, which has more contacts but locks essential features behind expensive upgrades. Spotler's free tier is more honest about what you're getting.

Marketing and Service Modules

The Professional plan at $33/user/month unlocks email campaigns, web forms, and campaign analytics. Not Mailchimp-level sophistication, but solid for a company sending 5,000-10,000 emails monthly. The customer service module on the Enterprise plan ($51/user/month) adds case management and an SLA tracker. Both are built into the CRM directly — no separate logins, no integration headaches.

Where It Falls Short

Reporting is basic. You can build custom reports, but don't expect pivot tables or multi-dimensional dashboards. The mobile experience is browser-based, not a native app. Third-party integrations are limited to about 40 via Zapier — a fraction of what competitors offer. And the rebrand from Really Simple Systems to Spotler CRM confused a lot of existing customers who now struggle to find support articles under the new name.

Pros and Cons

Pros

  • Genuinely usable free plan with 2 users and pipeline management included
  • Setup takes under an hour — no consultant or training sessions required
  • Built-in marketing and service modules eliminate the need for separate tools
  • GDPR-compliant by design since the company is UK-based
  • Pricing stays predictable with no hidden fees or surprise per-feature charges

Cons

  • Reporting lacks depth — no pivot tables or advanced data visualization
  • No native mobile app, only a mobile-optimized browser version
  • Third-party integrations limited to around 40 through Zapier
  • Rebrand from Really Simple Systems caused confusion with support documentation
  • Email marketing tools are basic compared to dedicated platforms like Mailchimp

Ready to try Spotler CRM?

Free plan available to get started

Spotler CRM Pricing

Free

Free
  • 2 users
  • 100 company records
  • Unlimited contacts
  • Pipeline management
  • Task management
  • Basic email support
Get Started

Starter

$17/month
  • Everything in Free
  • Unlimited company records
  • Custom fields
  • Email integration
  • Online support
Get Started
Most Popular

Professional

$33/month
  • Everything in Starter
  • Email campaigns
  • Web forms
  • Campaign analytics
  • Permission levels
  • Custom dashboards
Get Started

Enterprise

$51/month
  • Everything in Professional
  • Customer service module
  • Case management
  • SLA tracking
  • Advanced reporting
  • API access
Get Started

Pricing last verified: March 22, 2026

Who is Spotler CRM Best For?

  • Small businesses with 2-20 employees wanting a CRM that works out of the box
  • Companies that need basic marketing and CRM in one affordable tool
  • UK and EU businesses prioritizing GDPR compliance without extra configuration
  • Teams migrating from spreadsheets who need something simple, not enterprise-grade

Technical Details

Platforms
web
Deployment
cloud

The Bottom Line

7.8/10Good

Spotler CRM scores 7.8/10. It stands out for genuinely usable free plan with 2 users and pipeline management included Best suited for small businesses with 2-20 employees wanting a crm that works out of the box Keep in mind that reporting lacks depth — no pivot tables or advanced data visualization There is a free plan to get started.

Popular Comparisons

Ready to try Spotler CRM?

Free plan available to get started

Frequently Asked Questions

Yes. Really Simple Systems rebranded to Spotler CRM in 2023 after being acquired by Spotler Group. The product is the same — same features, same pricing structure, same team. The name change reflects the parent company brand. Existing accounts, data, and workflows were unaffected by the transition.

The free plan allows 100 company records with unlimited contacts attached to those companies. So if you have 100 companies with 5 contacts each, that's 500 contacts on the free tier. You also get pipeline management, task tracking, and basic reporting at no cost for up to 2 users.