
Pricing
freemium
Best For
Small businesses with 2-20 employees wanting a CRM that works out of the box
Rating
7.8/10
Last Updated
Mar 2026
TL;DR
Spotler CRM (formerly Really Simple Systems) does exactly what the old name promised. You sign up, import contacts, and start tracking deals within an hour. The free plan supports 2 users with 100 company records — enough for a micro-business to test the waters. Paid plans run $17-51/user/month and add marketing automation, customer service tools, and custom reports. It won't replace Salesforce, but that's the point.
What is Spotler CRM?
The CRM That Gets Out of Your Way
Spotler CRM (rebranded from Really Simple Systems in 2023) has been helping small businesses since 2004. Over 18,000 users rely on it daily. The appeal? Zero bloat. You get contact management, pipeline tracking, and basic marketing tools without the 400-page implementation guide that comes with enterprise CRMs.
What the Free Plan Actually Gives You
Two users, 100 company records, and unlimited contacts within those companies. You also get task management, a kanban pipeline view, and basic email support. Compare that to HubSpot's free CRM, which has more contacts but locks essential features behind expensive upgrades. Spotler's free tier is more honest about what you're getting.
Marketing and Service Modules
The Professional plan at $33/user/month unlocks email campaigns, web forms, and campaign analytics. Not Mailchimp-level sophistication, but solid for a company sending 5,000-10,000 emails monthly. The customer service module on the Enterprise plan ($51/user/month) adds case management and an SLA tracker. Both are built into the CRM directly — no separate logins, no integration headaches.
Where It Falls Short
Reporting is basic. You can build custom reports, but don't expect pivot tables or multi-dimensional dashboards. The mobile experience is browser-based, not a native app. Third-party integrations are limited to about 40 via Zapier — a fraction of what competitors offer. And the rebrand from Really Simple Systems to Spotler CRM confused a lot of existing customers who now struggle to find support articles under the new name.
Pros and Cons
Pros
- Genuinely usable free plan with 2 users and pipeline management included
- Setup takes under an hour — no consultant or training sessions required
- Built-in marketing and service modules eliminate the need for separate tools
- GDPR-compliant by design since the company is UK-based
- Pricing stays predictable with no hidden fees or surprise per-feature charges
Cons
- Reporting lacks depth — no pivot tables or advanced data visualization
- No native mobile app, only a mobile-optimized browser version
- Third-party integrations limited to around 40 through Zapier
- Rebrand from Really Simple Systems caused confusion with support documentation
- Email marketing tools are basic compared to dedicated platforms like Mailchimp
Ready to try Spotler CRM?
Free plan available to get started
Spotler CRM Pricing
Free
- 2 users
- 100 company records
- Unlimited contacts
- Pipeline management
- Task management
- Basic email support
Starter
- Everything in Free
- Unlimited company records
- Custom fields
- Email integration
- Online support
Professional
- Everything in Starter
- Email campaigns
- Web forms
- Campaign analytics
- Permission levels
- Custom dashboards
Enterprise
- Everything in Professional
- Customer service module
- Case management
- SLA tracking
- Advanced reporting
- API access
Pricing last verified: March 22, 2026
Who is Spotler CRM Best For?
- Small businesses with 2-20 employees wanting a CRM that works out of the box
- Companies that need basic marketing and CRM in one affordable tool
- UK and EU businesses prioritizing GDPR compliance without extra configuration
- Teams migrating from spreadsheets who need something simple, not enterprise-grade
Technical Details
The Bottom Line
Spotler CRM scores 7.8/10. It stands out for genuinely usable free plan with 2 users and pipeline management included. Best suited for small businesses with 2-20 employees wanting a crm that works out of the box. Keep in mind that reporting lacks depth — no pivot tables or advanced data visualization. There is a free plan to get started.
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Free plan available to get started
Frequently Asked Questions
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