Softabase
Mattermost logo

Mattermost

Top Rated
Team Collaboration Software
8.5(4,100 reviews)

Pricing

open source

Best For

Government agencies and defense contractors with data residency rules

Rating

8.5/10

Last Updated

May 2026

For:mid marketenterprise

TL;DR

Mattermost is the Slack alternative you run on your own servers. It's open-source, deeply customizable, and trusted by defense, government, and regulated industries that can't put chat in someone else's cloud. The trade-off is you (or your IT team) own the hosting and upkeep.

What is Mattermost?

Mattermost launched in 2016 as an open-source answer to Slack, aimed squarely at organizations that need their messaging data to stay on infrastructure they control. It's written in Go and React, it's self-hostable, and it's become a standard in defense, government, and heavily regulated sectors.

What Makes Mattermost Special

Data sovereignty is the entire pitch. You install Mattermost on your own servers — on-premise, your private cloud, even air-gapped networks with no internet at all. Your messages, files, and metadata never touch a vendor's cloud. For organizations under ITAR, FedRAMP, or strict national data residency rules, that's not a nice-to-have, it's the only option.

Because it's open-source (the core is MIT-licensed), you can read the code, audit it, fork it, and extend it. The plugin framework and full REST API let teams build deep custom integrations. Mattermost also leans into developer and operations workflows — incident collaboration ("playbooks"), CI/CD notifications, and ChatOps are first-class.

Day-to-Day Experience

If you've used Slack, Mattermost feels familiar — channels, threads, direct messages, emoji, slash commands. It's a little less polished around the edges, and the app ecosystem is far smaller. But it's fast, and for engineering-heavy teams the workflow fit is excellent.

The Honest Trade-offs

You own the hosting. That means servers, upgrades, backups, scaling, and security patches are your responsibility — or you pay for the Cloud edition. The free self-hosted version lacks SSO, compliance exports, and advanced admin features, which are gated behind paid Enterprise tiers. The integration directory can't compete with Slack's 2,600+ apps. And the UI, while solid, isn't as refined.

Who Should Choose Mattermost

Government agencies, defense contractors, financial firms, healthcare organizations, and any engineering team that needs self-hosted, auditable, fully controlled messaging. If "our chat data cannot live in a third-party cloud" is a hard requirement, Mattermost is the obvious answer.

Pros and Cons

Pros

  • Fully self-hostable, including air-gapped networks with no internet
  • Open-source core you can audit, fork and extend
  • Strong fit for developer, DevOps and incident-response workflows
  • Full REST API and plugin framework for custom integrations
  • Free self-hosted edition has unlimited users and message history

Cons

  • You own hosting, upgrades, backups and security patches
  • SSO and compliance exports require paid Enterprise tiers
  • Integration directory is far smaller than Slack's
  • Interface is less polished than commercial competitors
  • Initial setup needs real IT and DevOps expertise

Ready to try Mattermost?

See plans and pricing on the official site

Mattermost Pricing

Free (Self-Hosted)

Free
  • Unlimited messages and history
  • Unlimited users
  • Channels, threads and playbooks
  • Self-hosted on your infrastructure
Get Started
Most Popular

Professional

$10/month
  • SAML and OpenID SSO
  • Guest accounts
  • Advanced permissions
  • Priority support
Get Started

Enterprise

Contact Sales
  • Compliance and eDiscovery exports
  • Active Directory and LDAP sync
  • High availability deployment
  • Advanced audit logging
  • Dedicated support
Get Started

Pricing last verified: May 14, 2026

Who is Mattermost Best For?

  • Government agencies and defense contractors with data residency rules
  • Regulated financial and healthcare organizations
  • Engineering teams that want self-hosted, auditable messaging
  • Companies that cannot store chat data in a third-party cloud

Technical Details

Platforms
webwindowsmaclinuxiosandroid
Deployment
self hostedon premisecloudhybrid
Security & Compliance
soc2gdpriso27001

The Bottom Line

8.5/10Very Good

Mattermost scores 8.5/10. It stands out for fully self-hostable, including air-gapped networks with no internet Best suited for government agencies and defense contractors with data residency rules Keep in mind that you own hosting, upgrades, backups and security patches

Popular Comparisons

Ready to try Mattermost?

See plans and pricing on the official site

Frequently Asked Questions

The self-hosted Free edition is genuinely free with unlimited users and message history — you only pay for your own server infrastructure. Paid tiers (Professional from $10 per user per month, and custom Enterprise) add SSO, compliance exports, LDAP sync, and priority support. There is also a managed Cloud option.

Mattermost looks and works much like Slack but can be fully self-hosted, which Slack cannot. Slack has a far larger app directory and a more polished interface. Mattermost wins decisively when data sovereignty, on-premise deployment, or open-source auditability are hard requirements.

Score Breakdown
Ease of Use8.5
Features8.5
Value for Money8.8
Support8.5

Based on editorial analysis