Fieldpoint vs Workiz: Complete Comparison 2026
An in-depth comparison of features, pricing, and user experience to help you make the right choice.
Fieldpoint
Canadian mid-market FSM for IT services, medical equipment, and commercial HVAC. Strong project and contract management for tech service companies.
Workiz
FSM with built-in phone system and call tracking. Strong for locksmith, junk removal, and appliance repair. Plans from $65/month.
Quick Comparison
| Aspect | Fieldpoint | Workiz |
|---|---|---|
| Best For | IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments | Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters |
| Pricing Model | Contact Sales | Subscription |
| Starting Price | $75/mo | $65/mo |
| Deployment | cloud | cloud |
| Platforms | WEB, IOS, ANDROID | WEB, IOS, ANDROID |
| Rating | 7.4/10 | 8.1/10 |
Pros & Cons
Fieldpoint
Pros
- Unique project management integration handles mixed project-and-work-order service businesses in a single platform
- Solid contract management with entitlement checking and SLA alerts for IT managed services companies
- Honest mid-market pricing at $75-125/user/month—more capable than SMB tools, cheaper than enterprise platforms
- Strong for IT services, medical equipment maintenance, and commercial HVAC in the Canadian market
Cons
- Mobile technician app needs improvement—field usability lags behind ServiceTitan and modern competitors
- Limited name recognition and partner ecosystem outside Canada and the northeastern United States
- Marketing and customer communication features are thin compared to ServiceTitan or Housecall Pro
- Smaller integration marketplace limits third-party tool connectivity versus Salesforce-based platforms
Workiz
Pros
- Built-in VoIP phone system with call recording and source attribution is unique in the SMB FSM market
- Marketing call tracking connects phone leads to booked jobs, optimizing ad spend across channels
- Fast dispatch workflow designed for same-day service businesses like locksmith and appliance repair
- Competitive pricing for the phone system value—no need to pay separately for a VoIP service
Cons
- Phone system advantage is irrelevant for service businesses that primarily get customers through online booking
- Revenue analytics and flat-rate pricebook are less developed than ServiceTitan or FieldEdge
- Less suitable for planned maintenance businesses with recurring schedules vs. reactive service calls
- User base and review volume is smaller than Jobber or Housecall Pro, making third-party evaluation harder
Pricing Comparison
| Product | Pricing Model | Starting Price |
|---|---|---|
| Fieldpoint | contact sales | $75/mo |
| Workiz | subscription | $65/mo |
Our Verdict
Choose Fieldpoint if...
You need IT managed services providers (MSPs) mixing break-fix work orders with project-based deployments and prefer contact sales pricing.
Choose Workiz if...
You need Locksmith businesses where phone calls are the primary new customer channel and marketing attribution matters and prefer subscription pricing.
Still Not Sure?
Explore more alternatives or read in-depth reviews to make your decision.