Softabase

Precios

freemium

Perfecto Para

IT support teams needing cross-platform remote access to diverse device fleets

Puntuación

7.8/10

Última Actualización

mar 2026

En Pocas Palabras

TeamViewer is the household name in remote desktop — installed on over 2.5 billion devices. It works. You install it, share an ID and password, and you're connected. The free tier for personal use is generous. For business, pricing starts at $24.90/month for remote access and scales to enterprise with device management, augmented reality support, and IoT connectivity. The complaints? The pricing increased aggressively, the free tier now nags about commercial use, and the UI hasn't had a meaningful refresh in years. But for sheer reliability and cross-platform support (Windows, Mac, Linux, iOS, Android, Chrome OS), nothing matches TeamViewer's reach.

¿Qué es TeamViewer?

The Standard Bearer

TeamViewer launched in 2005 and became the default answer to "how do I access my computer remotely?" With 600,000+ customers and installations on 2.5 billion devices, it has the largest installed base of any remote desktop tool. The company went public in 2019 (Frankfurt Stock Exchange) and has expanded beyond simple remote access into IoT, augmented reality, and enterprise device management.

What Works Well

Cross-platform connectivity is TeamViewer's killer feature. Windows to Mac, Linux to iPad, Android to Chromebook — every combination works. The connection reliability is excellent even on unstable networks, with automatic quality adjustment. File transfer between connected devices is fast and intuitive. Unattended access lets you connect to servers and workstations 24/7 without someone at the other end. The meeting feature handles quick video calls and screen sharing when you don't need full remote control.

Enterprise Capabilities

TeamViewer Tensor is the enterprise product, adding centralized device management, conditional access policies, SSO integration, audit logging, and mass deployment. For IT teams managing thousands of endpoints, Tensor provides the visibility and control that the standard product lacks. The integration with ServiceNow and other ITSM tools connects remote support to your ticketing workflow.

The Pricing Frustration

TeamViewer's pricing history has alienated many loyal users. The free tier — once truly free for personal use — now frequently flags accounts as "commercial use detected" and restricts functionality. Business pricing starts at $24.90/month (billed annually) for a single user with remote access to 3 devices. The Premium plan at $57.90/month supports up to 15 users. Enterprise (Tensor) is custom-priced. Compared to AnyDesk or Splashtop, you're paying a premium for the brand name and ecosystem.

Security After the 2016 Incident

TeamViewer suffered a significant security breach in 2016 where attackers compromised user accounts. Since then, they've added two-factor authentication, trusted devices, brute-force protection, and end-to-end AES-256 encryption. The security posture is strong now, but the incident lives in institutional memory.

Lo Bueno y Lo Malo

Lo Bueno

  • Largest installed base (2.5B+ devices) means connecting to anyone is almost always possible
  • Cross-platform support is the most comprehensive — every OS combination works reliably
  • Connection stability is excellent even on poor networks with automatic quality adjustment
  • Enterprise Tensor product adds serious device management and security features for large IT teams
  • Free personal tier lets individuals access their own devices without paying

Lo Malo

  • Pricing has increased aggressively — significantly more expensive than AnyDesk or Splashtop
  • Free tier frequently flags accounts as "commercial use" and restricts functionality unnecessarily
  • UI hasn't had a meaningful refresh in years — feels dated compared to modern alternatives
  • Performance for high-framerate content (gaming, video editing) trails Parsec and Splashtop
  • The 2016 security breach, while addressed, still causes hesitation for security-conscious buyers

Precios de TeamViewer

Free (Personal)

Gratis
  • Remote access
  • File transfer
  • Cross-platform
  • Chat
  • Limited sessions
Get Started
Más Popular

Remote Access

25 US$/mes
  • 1 user
  • Up to 3 devices
  • Unattended access
  • File transfer
  • Mobile access
  • Session recording
Get Started

Premium

58 US$/mes
  • Up to 15 users
  • Unlimited devices
  • Mass deployment
  • Device grouping
  • Reporting
  • Priority support
Get Started

Tensor (Enterprise)

Contactar Ventas
  • Unlimited users
  • SSO/SAML
  • Conditional access
  • Audit logging
  • ITSM integration
  • Dedicated support
Get Started

Precios verificados por última vez: 25 de marzo de 2026

¿Para quién es TeamViewer?

  • IT support teams needing cross-platform remote access to diverse device fleets
  • Enterprises requiring centralized device management with ITSM integration
  • Individual users wanting free remote access to personal computers
  • Organizations where cross-platform compatibility is the top priority

Detalles Técnicos

Plataformas
webwindowsmaclinuxiosandroid
Implementación
cloudon premise
Seguridad y Cumplimiento
soc2gdpriso27001hipaa

El Veredicto

7.8/10Bueno

TeamViewer obtiene un 7.8/10. Destaca por largest installed base (2.5b+ devices) means connecting to anyone is almost always possible Ideal para it support teams needing cross-platform remote access to diverse device fleets Ten en cuenta que pricing has increased aggressively — significantly more expensive than anydesk or splashtop Tiene plan gratis para empezar.

Preguntas Frecuentes

Technically yes, but the experience has degraded. TeamViewer's algorithm frequently flags personal accounts as "suspected commercial use" and limits sessions to 5 minutes. If you genuinely use it only for personal purposes, you can appeal the restriction, but the process is frustrating.

TeamViewer has a larger installed base, better enterprise features (Tensor), and broader integrations. AnyDesk is significantly cheaper ($14.90 vs $24.90/month), has a smaller file size, lower latency, and a cleaner UI. For personal and SMB use, AnyDesk offers better value. For enterprise with device management needs, TeamViewer Tensor is stronger.

Puntuacion
Facilidad de uso7.8
Funcionalidades8.1
Relacion calidad-precio7.6
Soporte8.1

Basado en analisis editorial