Best Dialpad Alternatives 2026
9 alternatives reviewed and compared
Looking for alternatives to:
Dialpad
AI-powered business phone system with real-time transcription, sentiment analysis, and coaching for sales and support calls.
Why look for Dialpad alternatives?
Dialpad works well for a lot of teams. Still, there are a few common reasons people start shopping around:
- Pricing — you want a more affordable option or a different pricing model
- Feature gaps — you need something Dialpad doesn't do well
- Ease of use — you want a tool that's simpler to set up and run day to day
- Scale — you've outgrown it, or it's too heavy for your team size
- Integrations — you need it to fit the rest of your stack better
Top alternatives compared
| Software | Rating | Starting price | Best for | Actions |
|---|---|---|---|---|
 Aircall Cloud phone system built for sales and support teams with one-click CRM integrations, call routing, and real-time analytics dashboard. | 8.0 | $30/mo | Sales and support teams anchored to a CRM | |
 RingCentral All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size. | 8.6 | $20/mo | Companies wanting a full UCaaS stack | |
 OpenPhone Modern business phone for startups and small teams with shared numbers, SMS, CRM features, and an interface built for the smartphone era. | 8.4 | $15/mo | Startups and small teams on a budget | |
 Nextiva Business phone system built for reliability with VoIP, video, team chat, and standout customer support that smaller companies love. | 8.4 | $25.95/mo | Small businesses (5-50 employees) that prioritize reliability and responsive customer support over feature count | |
 Vonage Flexible cloud communications platform with VoIP calling, video, messaging, and powerful APIs for businesses that want customization. | $19.99/mo | Tech companies that need both a business phone system AND communication APIs for their product | ||
 8x8 Cloud communications platform with VoIP, video conferencing, team chat, and contact center in a single app for global businesses. | $24/mo | Global businesses with teams or customers in multiple countries that need unlimited international calling | ||
 Ooma Office Budget-friendly VoIP phone system with 50+ business features starting at $19.95/user/month, designed for small offices and retail. | $19.95/mo | Small offices (2-20 employees) that need reliable business phones without paying enterprise prices | ||
 GoTo Connect Unified cloud phone system with VoIP calling, video meetings, and messaging built on the GoTo platform for SMBs and mid-market companies. | $26/mo | SMBs that want an easy-to-configure phone system with the best visual call routing editor on the market | ||
 Grasshopper Virtual phone system for small businesses and solopreneurs that adds a professional business line to your personal cell phone. | $14/mo | Solopreneurs and freelancers who need a professional business number without the complexity of a full VoIP system |
Detailed reviews
Aircall
Cloud phone system built for sales and support teams with one-click CRM integrations, call routing, and real-time analytics dashboard.
Best for:
Why pick Aircall over Dialpad?
Aircall offers 100+ deep CRM and helpdesk integrations (Salesforce, HubSpot, Zendesk) with click-to-dial and auto-logging that go further than Dialpad's native connectors — better for ops built around an existing CRM.
RingCentral
All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size.
Best for:
Why pick RingCentral over Dialpad?
RingCentral delivers a broader UCaaS suite — fax, SMS campaigns, video rooms, contact center — under one license, where Dialpad keeps a tighter focus on AI voice for smaller teams.
OpenPhone
Modern business phone for startups and small teams with shared numbers, SMS, CRM features, and an interface built for the smartphone era.
Best for:
Why pick OpenPhone over Dialpad?
OpenPhone starts at $15/user with no minimums, shared numbers and a clean mobile-first app — a cheaper landing spot for startups that don't yet need Dialpad's AI-heavy paid tiers.
Nextiva
Business phone system built for reliability with VoIP, video, team chat, and standout customer support that smaller companies love.
Best for:
Why pick Nextiva over Dialpad?
Nextiva is priced competitively and is strong at Small businesses (5-50 employees) that prioritize reliability and responsive customer support over feature count.
Vonage
Flexible cloud communications platform with VoIP calling, video, messaging, and powerful APIs for businesses that want customization.
Best for:
Why pick Vonage over Dialpad?
Vonage is priced competitively and is strong at Tech companies that need both a business phone system AND communication APIs for their product.
Still deciding?
Put your shortlist side by side and see how the numbers and features really stack up.