Alternativas a Freshservice más baratas en 2026
12 alternativas analizadas y comparadas
Alternativas a Freshservice que arrancan por debajo de lo que cuesta Freshservice: el mismo trabajo, menos factura.
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Freshservice
ITSM platform with asset management, change control, and AI-powered incident resolution for IT teams.
Comparativa de las mejores alternativas
| Software | Valoración | Precio inicial | Ideal para | Acciones |
|---|---|---|---|---|
 Freshdesk Customer support software with ticketing, automation, and self-service for growing teams. | 4.4 | Gratis | SMBs and growing companies (5-100 agents) | |
 Jira Service Management ITSM platform built on Jira with incident, change, and asset management plus a free tier for up to 3 agents. | 8.0 | Gratis | IT teams already using Jira Software for development | |
 Gorgias E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in. | 4.6 | 10 US$/mes | Shopify, BigCommerce, and Magento stores | |
 Zoho Desk Affordable help desk software with ticketing, AI, and Zoho ecosystem integration. | 4.2 | Gratis | Companies already using Zoho products | |
 ManageEngine ServiceDesk Plus Full ITSM suite with integrated asset management, CMDB, and change management. Cloud or on-premise deployment from $13/technician/mo. | 8.0 | 13 US$/mes | IT teams needing ITSM with built-in asset management | |
 Tidio Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available. | 8.3 | Gratis | Small e-commerce stores on Shopify or WooCommerce | |
 LiveAgent All-in-one help desk with ticketing, live chat, call center, and social media support. | 4.5 | Gratis | Teams needing omnichannel including phone | |
 Spiceworks Completely free IT help desk with network monitoring, inventory tracking, and a massive community of IT professionals. | Gratis | Small IT teams with zero budget for help desk software | ||
 Hiver Gmail-based help desk that turns your inbox into a shared workspace with ticketing, SLAs, and automation. Free for up to 10 users. | 8.3 | Gratis | Teams already using Gmail/Google Workspace for email | |
 Freshchat Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents. | Gratis | Teams wanting free live chat for large agent groups |
Análisis detallados
Freshdesk
Customer support software with ticketing, automation, and self-service for growing teams.
Ideal para:
¿Por qué elegir Freshdesk en lugar de Freshservice?
Freshdesk tiene un plan gratuito realmente útil y destaca en SMBs and growing companies (5-100 agents).
Jira Service Management
ITSM platform built on Jira with incident, change, and asset management plus a free tier for up to 3 agents.
Ideal para:
¿Por qué elegir Jira Service Management en lugar de Freshservice?
Jira Service Management tiene un plan gratuito realmente útil y destaca en IT teams already using Jira Software for development.
Gorgias
E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.
Ideal para:
¿Por qué elegir Gorgias en lugar de Freshservice?
Gorgias tiene un precio competitivo y destaca en Shopify, BigCommerce, and Magento stores.
Zoho Desk
Affordable help desk software with ticketing, AI, and Zoho ecosystem integration.
Ideal para:
¿Por qué elegir Zoho Desk en lugar de Freshservice?
Zoho Desk tiene un plan gratuito realmente útil y destaca en Companies already using Zoho products.
ManageEngine ServiceDesk Plus
Full ITSM suite with integrated asset management, CMDB, and change management. Cloud or on-premise deployment from $13/technician/mo.
Ideal para:
¿Por qué elegir ManageEngine ServiceDesk Plus en lugar de Freshservice?
ManageEngine ServiceDesk Plus tiene un precio competitivo y destaca en IT teams needing ITSM with built-in asset management.
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