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Volusion

Ecommerce Software
6.4(1,400 reviews)

Pricing

subscription

Best For

Existing Volusion merchants whose stores work and migration cost doesn't justify switching

Rating

6.4/10

Last Updated

Mar 2026

TL;DR

Volusion has been around since 1999 — it's one of the original ecommerce platforms. It filed for Chapter 11 bankruptcy in 2020, restructured, and came back leaner. The platform is straightforward and works for small stores. But it's lost significant market share to Shopify and BigCommerce, and the feature set hasn't kept pace. You pick Volusion if you already use it, not because it's the best option for a new store.

What is Volusion?

An OG Ecommerce Platform

Volusion launched in 1999 in Austin, Texas — before Shopify, before BigCommerce, before WooCommerce existed. It once powered over 180,000 stores and processed $28 billion in sales. Then the competition caught up. Shopify's meteoric rise pulled merchants away. Volusion filed for Chapter 11 in 2020 and emerged restructured in 2021. It's still running with a smaller but loyal customer base.

What Volusion Does Well

The admin interface is clean and no-nonsense. Product management is straightforward — add items, set prices, manage inventory. The built-in SEO tools (custom meta tags, canonical URLs, sitemaps, header tags) are solid for a platform this size. Payment processing through Volusion Payments keeps things simple. The V2 site builder uses a block-based drag-and-drop editor that works, though it offers fewer design options than Wix or Squarespace.

The Feature Gap

Here's the honest truth. Volusion's feature set in 2026 is roughly where Shopify was in 2018. No native blog. No multichannel selling (no Amazon, eBay, Facebook, or Instagram shops). No subscription products. No digital product support. Limited payment gateway options beyond Volusion Payments. The app marketplace has around 100 integrations — compared to Shopify's 8,000+. These gaps matter for growth.

Why Merchants Stay

Existing Volusion merchants stay because migration is painful and the platform handles their basic needs. The pricing is reasonable, support is responsive, and the checkout works. If you run a small store with straightforward physical products and don't need bells and whistles, Volusion does the job. But for new stores in 2026, there are simply better options at similar price points.

Pros and Cons

Pros

  • Built-in SEO tools are above average — custom meta tags, canonical URLs, and auto-generated sitemaps
  • Admin interface is clean and straightforward with minimal learning curve for daily operations
  • Volusion Payments simplifies payment setup with no third-party gateway configuration needed
  • Phone support is available on all plans — uncommon for platforms at this price point
  • Reasonable pricing for basic ecommerce needs starting at $35/month with no transaction fees

Cons

  • No native blog — you need a separate WordPress installation or third-party blogging tool
  • No multichannel selling to Amazon, Facebook, Instagram, or TikTok shops
  • App marketplace has only ~100 integrations compared to thousands on Shopify and BigCommerce
  • No support for digital products, subscriptions, or membership selling
  • Chapter 11 bankruptcy in 2020 raises questions about long-term platform viability

Volusion Pricing

Personal

$35/month
  • Up to 100 products
  • Unlimited bandwidth
  • Online store
  • Volusion Payments
  • Phone & chat support
  • Drag-and-drop builder
Get Started
Most Popular

Professional

$79/month
  • Up to 5,000 products
  • Abandoned cart reports
  • Phone orders
  • Newsletter tools
  • Amazon & eBay import
  • Ratings & reviews
Get Started

Business

$299/month
  • Unlimited products
  • Advanced reporting
  • Third-party gateways
  • API access
  • Priority support
  • Dedicated account manager
Get Started

Pricing last verified: March 25, 2026

Who is Volusion Best For?

  • Existing Volusion merchants whose stores work and migration cost doesn't justify switching
  • Small physical-product-only stores wanting simple setup without technical overhead
  • Merchants who prioritize phone support and human interaction over self-service documentation
  • Basic ecommerce needs where SEO matters but multichannel selling does not

Technical Details

Platforms
web
Deployment
cloud
Security & Compliance
pci-dss

The Bottom Line

6.4/10Decent

Volusion scores 6.4/10. It stands out for built-in seo tools are above average — custom meta tags, canonical urls, and auto-generated sitemaps Best suited for existing volusion merchants whose stores work and migration cost doesn't justify switching Keep in mind that no native blog — you need a separate wordpress installation or third-party blogging tool

Frequently Asked Questions

Yes. Volusion filed for Chapter 11 bankruptcy protection in December 2020 and emerged restructured in 2021. The company shed debt, reduced headcount, and streamlined operations. The platform continues to operate and accept new merchants. However, the bankruptcy and reduced team size have slowed feature development compared to pre-2020 pace. Existing stores continue to function normally.

Personal plan: $35/month (up to 100 products). Professional: $79/month (up to 5,000 products). Business: $299/month (unlimited products). Volusion Payments charges 2.15% + $0.35 per transaction on all plans. Annual billing saves roughly 10%. There are no additional platform transaction fees beyond the payment processing. The Professional plan is the sweet spot for most small stores.

Score Breakdown
Ease of Use6.7
Features6.4
Value for Money6.7
Support6.7

Based on editorial analysis