Mejores Alternativas a Microsoft Dynamics 365 CRM en 2026
20 alternativas analizadas y comparadas
¿Buscas alternativas a:
Microsoft Dynamics 365 CRM
Enterprise CRM with AI Copilot, deep Microsoft 365 integration, and modular sales automation for mid-market to enterprise teams.
¿Por qué buscar alternativas a Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 CRM le funciona bien a muchos equipos. Aun así, hay motivos habituales por los que la gente empieza a mirar otras opciones:
- Precio — queréis una opción más económica o un modelo de precios distinto
- Funciones que faltan — necesitáis algo que Microsoft Dynamics 365 CRM no resuelve bien
- Facilidad de uso — queréis una herramienta más sencilla de configurar y usar a diario
- Escala — se os ha quedado pequeña, o es demasiado pesada para el tamaño de vuestro equipo
- Integraciones — necesitáis que encaje mejor con el resto de vuestras herramientas
Comparativa de las mejores alternativas
| Software | Valoración | Precio inicial | Ideal para | Acciones |
|---|---|---|---|---|
 Salesforce Sales Cloud Enterprise CRM platform with AI-powered sales automation, comprehensive analytics, and extensive customization for large-scale operations. | 8.9 | 25 US$/mes | Enterprise sales teams managing complex B2B cycles with 15+ stakeholders per deal | |
 HubSpot CRM Free CRM software with powerful features for sales, marketing, and customer service teams. | 8.5 | Gratis | Small businesses starting with CRM | |
 Microsoft Dynamics 365 Sales Enterprise CRM with deep Microsoft 365 integration, AI Copilot, and Azure-powered analytics for organizations invested in the Microsoft stack. | 8.4 | 65 US$/mes | Enterprise organizations already invested in Microsoft 365 E3/E5 wanting unified CRM integration with Outlook and Teams | |
 Zoho CRM Affordable CRM with extensive features for sales automation, analytics, and multichannel communication. | 8.3 | Gratis | Small businesses wanting enterprise features at SMB prices | |
 Clio Legal practice management and CRM platform with time tracking, billing, and client intake for law firms. | 8.4 | 39 US$/mes | Solo practitioners and small law firms needing all-in-one practice management | |
 Bitrix24 All-in-one CRM and collaboration platform with unlimited free tier. Combines sales, marketing, HR, and project management in one solution. | 4.1 | Gratis | Bootstrapped startups and pre-seed companies needing zero-cost CRM | |
 monday CRM Visual CRM built on no-code platform with customizable pipelines, automation, and seamless monday.com integration. | 8.5 | 12 US$/mes | Small to mid-market sales teams (10-100 reps) wanting visual pipeline management over complex features | |
 Oracle NetSuite CRM Cloud CRM built into NetSuite ERP with unified financials, sales automation, and real-time customer lifecycle visibility. | Precio a consultar | Mid-market companies already running NetSuite ERP that need integrated CRM | ||
 Pipedrive Sales-focused CRM designed by salespeople for salespeople with visual pipeline management. | 8.7 | 14 US$/mes | Small sales teams | |
 Freshsales Modern sales CRM with built-in phone, email, and AI-powered lead scoring for growing teams. | 8.4 | Gratis | Small to mid-sized sales teams wanting modern UX |
Análisis detallados
Salesforce Sales Cloud
Enterprise CRM platform with AI-powered sales automation, comprehensive analytics, and extensive customization for large-scale operations.
Ideal para:
¿Por qué elegir Salesforce Sales Cloud en lugar de Microsoft Dynamics 365 CRM?
Salesforce Sales Cloud tiene un precio competitivo y destaca en Enterprise sales teams managing complex B2B cycles with 15+ stakeholders per deal.
HubSpot CRM
Free CRM software with powerful features for sales, marketing, and customer service teams.
Ideal para:
¿Por qué elegir HubSpot CRM en lugar de Microsoft Dynamics 365 CRM?
HubSpot CRM tiene un plan gratuito realmente útil y destaca en Small businesses starting with CRM.
Microsoft Dynamics 365 Sales
Enterprise CRM with deep Microsoft 365 integration, AI Copilot, and Azure-powered analytics for organizations invested in the Microsoft stack.
Ideal para:
¿Por qué elegir Microsoft Dynamics 365 Sales en lugar de Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 Sales tiene un precio competitivo y destaca en Enterprise organizations already invested in Microsoft 365 E3/E5 wanting unified CRM integration with Outlook and Teams.
Zoho CRM
Affordable CRM with extensive features for sales automation, analytics, and multichannel communication.
Ideal para:
¿Por qué elegir Zoho CRM en lugar de Microsoft Dynamics 365 CRM?
Zoho CRM tiene un plan gratuito realmente útil y destaca en Small businesses wanting enterprise features at SMB prices.
Clio
Legal practice management and CRM platform with time tracking, billing, and client intake for law firms.
Ideal para:
¿Por qué elegir Clio en lugar de Microsoft Dynamics 365 CRM?
Clio tiene un precio competitivo y destaca en Solo practitioners and small law firms needing all-in-one practice management.
¿Aún lo estáis decidiendo?
Poned vuestra lista corta una al lado de la otra y ved cómo se comparan de verdad los precios y las funciones.