Kayako Pricing 2026: Plans, Costs & Hidden Fees
Complete pricing breakdown to help you choose the right plan
Starting at
$39/mo
Plans available
3
Pricing model
free trial
Pricing last verified: February 21, 2026
Kayako Pricing Plans
Most Popular
Essential
$39/month
- Unified inbox
- Live chat
- Help center
- SingleView
- Basic automations
Scale
$99/month
- Custom roles & permissions
- Advanced automations
- Internal help center
- Custom reporting
- API access
Classic On-Prem
$1500/month
- Self-hosted deployment
- Full source code access
- Unlimited agents (license-based)
- Complete data control
- One-time purchase
Hidden Costs to Consider
Implementation & Setup
Many enterprise software solutions charge implementation fees ranging from a few hundred to thousands of dollars. Ask about setup costs before committing.
Training & Onboarding
Training sessions, dedicated onboarding, and certification programs may incur additional costs beyond the subscription fee.
Integrations & Add-ons
Premium integrations, API access, or additional modules may require separate licenses or higher-tier plans.
Overage Charges
Exceeding user limits, storage caps, or API call quotas can result in unexpected charges. Understand your limits before signing up.
How Kayako Pricing Compares
Kayako Pricing FAQ
Ready to get started with Kayako?
Visit their website to start your free trial or request a demo.