Hiver Pricing 2026: Plans, Costs & Hidden Fees
Complete pricing breakdown to help you choose the right plan
Starting at
$0/mo
Plans available
4
Pricing model
freemium
Pricing last verified: March 22, 2026
Hiver Pricing Plans
Free
$0/month
- Shared inbox
- Email notes
- Collision detection
- Email templates
- Basic analytics
Lite
$19/month
- Everything in Free
- SLA management
- Round-robin assignment
- Custom tags
- CSAT surveys
Most Popular
Pro
$39/month
- Everything in Lite
- Automation rules
- Live chat
- Advanced analytics
- Integrations (Salesforce, Jira)
Elite
$49/month
- Everything in Pro
- Skill-based routing
- Custom roles
- Priority support
- AI summarization
- Custom reports
Hidden Costs to Consider
Implementation & Setup
Many enterprise software solutions charge implementation fees ranging from a few hundred to thousands of dollars. Ask about setup costs before committing.
Training & Onboarding
Training sessions, dedicated onboarding, and certification programs may incur additional costs beyond the subscription fee.
Integrations & Add-ons
Premium integrations, API access, or additional modules may require separate licenses or higher-tier plans.
Overage Charges
Exceeding user limits, storage caps, or API call quotas can result in unexpected charges. Understand your limits before signing up.
How Hiver Pricing Compares
| Software | Starting Price | Pricing Model | Rating | |
|---|---|---|---|---|
| Hiver | $0/mo | freemium | 8.3/10 | Current |
| Zendesk | $55/mo | subscription | 4.3/10 | |
| Freshdesk | $0/mo | freemium | 4.4/10 | |
| Jira Service Management | $0/mo | freemium | 8.0/10 |
Hiver Pricing FAQ
Ready to get started with Hiver?
Visit their website to start your free trial or request a demo.