Facilio

Predictive Maintenance That Starts With Real Data

Most CMMS tools that claim predictive maintenance mean something modest: schedule a PM every 90 days, and if you miss it, that's a problem. Facilio means something different. Founded in 2017 in Chennai, India, with US headquarters in New York and a $35M Series B behind it, Facilio was designed from day one to pull real-time data from IoT sensors and building management systems and make maintenance decisions based on what equipment is actually doing—not just when it was last serviced.

That distinction matters most for commercial real estate operators: landlords managing large office buildings, retail chains with dozens of stores, hospital networks maintaining critical building systems, and hotel groups where guest comfort depends on HVAC reliability. These organizations have already invested in building automation systems and sensor infrastructure. Facilio connects to that infrastructure and makes the data actionable.

The IoT Connectivity Advantage

Facilio connects to 500+ communication protocols and BMS platforms—Honeywell, Siemens, Johnson Controls, Schneider Electric, and dozens of others. Setup requires working with the building's existing automation infrastructure, which is a real implementation investment, but the payoff is a unified view of equipment health across an entire property portfolio.

Predictive maintenance alerts trigger based on sensor readings, not schedules. An HVAC unit running outside normal temperature parameters, a pump showing unusual vibration, or a motor drawing more current than baseline all generate alerts that facilities teams can investigate before equipment fails. For property operators managing expensive building systems, catching a chiller problem before it causes a building-wide outage is worth significant money.

Energy monitoring runs alongside maintenance tracking. Facilio surfaces energy consumption data from meters and sensors in the same platform where maintenance teams manage work orders. When energy costs spike, facilities managers can investigate whether the cause is equipment inefficiency, incorrect setpoints, or a maintenance issue. That connection between energy and maintenance data is difficult to achieve with separate systems.

What Facilio Is Not

Facilio is not a traditional CMMS for teams that want a simple work order system. It requires IoT infrastructure to deliver its core value proposition. Organizations without building automation systems or sensor investments will not get meaningful benefit from predictive maintenance features.

Manufacturing and industrial maintenance teams should look elsewhere—Facilio does not have an MRO inventory module, and its framework is built around building systems rather than production equipment. Pricing is opaque and implementation is complex, typically requiring integration expertise.

Ideal Customer Profile

Multi-site commercial real estate operators with 5+ properties, large retail chains managing store maintenance centrally, hospital networks with critical building infrastructure, and hotel groups where equipment reliability directly affects guest experience.