Infor EAM

Enterprise Asset Management for Industries Where Reliability Is Non-Negotiable

Infor EAM targets the industries where maintenance failure has consequences beyond lost production: utilities where power goes out, oil and gas where a pump failure causes an environmental incident, mining where unplanned downtime costs $1 million per day.

It competes directly with IBM Maximo and SAP PM at the top of the enterprise EAM market. Infor's differentiator has historically been industry-specific functionality—they've built vertical depth for utilities, process industries, and public sector that generalist EAM platforms lack.

What Makes Infor EAM Stand Out

Reliability-centered maintenance (RCM) is a first-class feature. You can run failure mode and effect analysis (FMEA) within the system, model asset criticality, and let the system recommend PM strategies based on consequence of failure. This isn't just scheduling—it's reliability engineering built into the workflow.

The regulatory compliance module handles industry-specific requirements. For utilities, that means NERC CIP documentation. For oil and gas, API and PSM compliance. For nuclear, NRC regulatory requirements. These compliance workflows are configured for the specific regulation, not generic checklists.

IoT integration connects to condition monitoring equipment, vibration sensors, and SCADA systems. Condition-based maintenance triggers fire when sensor readings exceed thresholds—before failure, not after. The data feeds into predictive analytics models.

Inventory and procurement management handles spare parts at a level appropriate for facilities with millions of dollars in critical spares. Reorder points, multiple storeroom management, vendor managed inventory programs, and integration with financial systems for full cost accounting.

The Trade-offs

Infor EAM is expensive. Implementation costs typically run $500K-$2M for large enterprises. Annual licensing for significant deployments runs $200K-$500K or more. It takes 12-18 months to fully deploy, and you need dedicated staff to administer it.

The UI is functional rather than modern. Infor has been working on modernization through their Infor OS platform, but users comparing it to consumer apps will find the interface dated.

Who Deploys Infor EAM

Electric and water utilities managing transmission and distribution infrastructure. Petrochemical plants and refineries. Mining operations with critical processing equipment. Public transit agencies managing large rail fleets. Any capital-intensive operation where asset reliability directly connects to safety and environmental compliance.