Softabase
HxGN EAM logo

HxGN EAM

Maintenance Software
8.0(290 reviews)

Pricing

contact sales

Best For

Electric and water utilities managing geographically distributed infrastructure networks

Rating

8.0/10

Last Updated

Feb 2026

TL;DR

HxGN EAM is the right choice when your assets are geographically distributed and location matters as much as maintenance history. The GIS integration is not a bolt-on—Hexagon literally makes GIS software. Budget and timeline expectations must be enterprise-scale. This is not a tool for teams under 500 people.

What is HxGN EAM?

HxGN EAM: Enterprise Asset Management with Geospatial Intelligence

HxGN EAM is Hexagon AB's enterprise asset management platform, carrying a lineage that traces through Infor EAM and Hansen Technologies before Hexagon's acquisition. What Hexagon brought to EAM that no other vendor can match is geospatial intelligence. Hexagon is one of the world's largest geospatial technology companies—their mapping, survey, and GIS tools are used by governments and industries globally. HxGN EAM inherits that DNA.

For utilities, municipalities, and infrastructure operators, the difference between EAM with and without GIS integration is profound. A water utility managing 5,000 miles of pipe, 200 pump stations, and thousands of valves needs to know where assets are on a map before maintenance scheduling makes sense. HxGN EAM shows assets on a live map, correlates work orders with geographic location, routes field crews based on geography, and integrates with GIS data from Esri ArcGIS or Hexagon's own geospatial platform. No other EAM vendor does this as natively.

Industries Where HxGN EAM Dominates

Electric utilities and water utilities are the clearest wins. Transmission line maintenance, substation asset management, and distribution network tracking are all strengthened by the GIS layer. NERC-CIP compliance for electric utilities is supported. ISO 55000 asset management standard alignment is built into the workflow design.

Mining operations benefit from the combination of remote asset tracking, equipment failure analysis, and geospatial visualization of widely dispersed equipment across large sites. Oil and gas pipelines, compressor stations, and production facilities have similar needs. Public sector transit and highway agencies managing road infrastructure and bridge assets are another strong use case.

The Honest Cost of HxGN EAM

HxGN EAM is expensive. Annual licensing typically runs from $100,000 to $500,000 or more depending on user count and modules. Implementation adds to that—expect 12 to 24 months of configuration work with a system integrator for a full deployment. Hexagon's focus has expanded beyond EAM into broader geospatial and manufacturing software, which means EAM is not always the top of their product attention.

Organizations below enterprise scale will find the cost-to-value ratio poor. Teams under 500 people should look at eMaint, Fiix, or Limble instead.

Who Should Consider HxGN EAM

Utilities managing geographically distributed infrastructure. Mining companies with large multi-site operations. Oil and gas operators managing pipeline and production assets. Government agencies managing public infrastructure where GIS integration is a regulatory or operational requirement.

Pros and Cons

Pros

  • Native GIS integration—geospatial asset mapping that no other EAM vendor delivers as completely
  • ISO 55000 and NERC-CIP compliance workflows built for regulated utility and infrastructure sectors
  • Deep lineage from Infor EAM with decades of enterprise reliability in utilities and mining
  • Strong in mining and oil & gas where remote asset geography is operationally critical

Cons

  • Extremely expensive—$100K-$500K+ annually before implementation costs are added
  • Implementation takes 12-24 months and requires specialized system integrators
  • Hexagon's broader strategic focus means EAM is not always their top development priority
  • Completely unsuitable for organizations below enterprise scale—the cost-benefit ratio breaks down

HxGN EAM Pricing

Most Popular

Enterprise

Contact Sales
  • Full EAM lifecycle management
  • GIS/geospatial integration
  • ISO 55000 workflows
  • NERC-CIP compliance support
  • Mobile field workforce
  • Advanced analytics
  • API and ERP integrations
Get Started

Pricing last verified: February 20, 2026

Who is HxGN EAM Best For?

  • Electric and water utilities managing geographically distributed infrastructure networks
  • Mining companies tracking equipment across large multi-site operations
  • Oil and gas operators managing pipeline, compressor, and production facility assets
  • Government agencies managing roads, bridges, and public infrastructure with GIS requirements

Technical Details

Platforms
webiosandroidwindows
Deployment
cloudon premisehybrid
Security & Compliance
soc2iso27001

Frequently Asked Questions