Mejor Live Chat Software en 2026
Live chat tools for real-time customer support, sales conversations, and visitor engagement on websites and apps.
Top 3 Live Chat Software Software 2026
Zendesk Chat
Enterprise live chat and messaging integrated into the Zendesk support suite with AI agents, triggers, and proactive engagement capabilities.
HubSpot Chat
Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams.
tawk.to
Completely free live chat software with unlimited agents, chat history, and a ticketing system used by over 6 million websites worldwide.
How We Ranked the Best Live Chat Software Software
User Ratings
Based on verified user reviews and satisfaction scores
Feature Analysis
Comprehensive evaluation of features and capabilities
Value Assessment
Price-to-value ratio and ROI considerations
Complete Live Chat Software Rankings
| Rank | Software | Rating | Starting Price | Best For | Actions |
|---|---|---|---|---|---|
| #4 |  Olark Simple, affordable live chat for small businesses with real-time visitor monitoring and CRM integrations from $29/mo. | $29/mo | Small businesses that want straightforward chat without learning a complex platform | ||
| #5 |  LiveChat Dedicated live chat platform for customer support with ticketing, canned responses, and rich messaging from $20/agent/mo. | 8.2 | $20/mo | Support teams of 3-20 agents who want a focused, reliable chat tool without platform bloat | |
| #6 |  Freshchat Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents. | Free | Teams wanting free live chat for large agent groups | ||
| #7 |  Re:amaze Customer service and live chat platform built for e-commerce, with shared inbox, FAQ, and deep Shopify integration. | 8.0 | $29/mo | Shopify and WooCommerce store owners | |
| #8 |  Crisp Business messaging platform for startups and SMBs with live chat, shared inbox, chatbot, and a generous free plan. | 8.0 | Free | Startups and indie hackers needing a free messaging solution | |
| #9 |  Tidio Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available. | 8.3 | Free | Small e-commerce stores on Shopify or WooCommerce | |
| #10 |  Dixa Conversational customer service platform from Denmark with intelligent routing and a unified agent workspace. | $39/mo | Mid-market companies wanting a modern Zendesk alternative | ||
| #11 |  Kustomer CRM-powered customer service platform that unifies conversations and customer data into a single timeline view. | $89/mo | E-commerce companies with high-volume support | ||
| #12 |  HelpCrunch Customer messaging platform combining live chat, knowledge base, email marketing, and chatbots. Plans from $12/member/mo. | 8.0 | $12/mo | SaaS companies wanting chat, email marketing, and knowledge base in one tool | |
| #13 |  Gorgias E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in. | 4.6 | $10/mo | Shopify, BigCommerce, and Magento stores | |
| #14 |  Front Shared inbox platform for teams managing email at scale with collaboration features. | 4.5 | $19/mo | Teams managing high-volume email communication | |
| #15 |  Intercom Customer messaging platform with live chat, bots, product tours, and help center. | 4.4 | $39/mo | SaaS companies and software products |
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