Free Help Desk Software Software 2026
Discover 10+ free and freemium help desk software tools. Start using professional software without spending a dime.
10+
Free Options
0
100% Free
10
Freemium
2026
Last Updated
Understanding Free Software Options
Completely free to use with no paid upgrades. May be open-source, ad-supported, or community-maintained.
Free tier with limited features or usage. Paid plans unlock additional capabilities, users, or storage.
Freemium Help Desk Software
Freshchat
Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents.
Crisp
Business messaging platform for startups and SMBs with live chat, shared inbox, chatbot, and a generous free plan.
Tidio
Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available.
Hiver
Gmail-based help desk that turns your inbox into a shared workspace with ticketing, SLAs, and automation. Free for up to 10 users.
osTicket
Open-source support ticket system with custom forms, auto-routing, and SLA tracking. Free self-hosted or $12/agent/mo cloud.
Jira Service Management
ITSM platform built on Jira with incident, change, and asset management plus a free tier for up to 3 agents.
LiveAgent
All-in-one help desk with ticketing, live chat, call center, and social media support.
Zoho Desk
Affordable help desk software with ticketing, AI, and Zoho ecosystem integration.
Freshdesk
Customer support software with ticketing, automation, and self-service for growing teams.
Spiceworks
Completely free IT help desk with network monitoring, inventory tracking, and a massive community of IT professionals.
Tips for Choosing Free Software
Check the limitations
Free tiers often have user limits, storage caps, or feature restrictions.
Consider future needs
Will you outgrow the free tier? Check pricing for paid plans.
Evaluate support options
Free plans may have limited or community-only support.
Look for export options
Ensure you can export your data if you need to switch tools.
Need More Features?
Check out our top-rated paid help desk software software for more advanced capabilities.