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Mejores Alternativas a tawk.to en 2026

14 alternativas analizadas y comparadas

¿Buscas alternativas a:

tawk.to

Completely free live chat software with unlimited agents, chat history, and a ticketing system used by over 6 million websites worldwide.

¿Por qué buscar alternativas a tawk.to?

tawk.to le funciona bien a muchos equipos. Aun así, hay motivos habituales por los que la gente empieza a mirar otras opciones:

  • Precioqueréis una opción más económica o un modelo de precios distinto
  • Funciones que faltannecesitáis algo que tawk.to no resuelve bien
  • Facilidad de usoqueréis una herramienta más sencilla de configurar y usar a diario
  • Escalase os ha quedado pequeña, o es demasiado pesada para el tamaño de vuestro equipo
  • Integracionesnecesitáis que encaje mejor con el resto de vuestras herramientas

Comparativa de las mejores alternativas

SoftwareValoraciónPrecio inicialIdeal paraAcciones
Zendesk Chat logo

Zendesk Chat

Enterprise live chat and messaging integrated into the Zendesk support suite with AI agents, triggers, and proactive engagement capabilities.

8.0
55 US$/mesEnterprise support teams already on Zendesk that want to add chat as another channel seamlessly
Intercom logo

Intercom

Customer messaging platform with live chat, bots, product tours, and help center.

4.4
39 US$/mesSaaS companies and software products
HubSpot Chat logo

HubSpot Chat

Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams.

7.6
GratisB2B SaaS companies already using HubSpot CRM that want chat-to-CRM lead capture without extra cost
LiveChat logo

LiveChat

Dedicated live chat platform for customer support with ticketing, canned responses, and rich messaging from $20/agent/mo.

8.2
20 US$/mesSupport teams of 3-20 agents who want a focused, reliable chat tool without platform bloat
Gorgias logo

Gorgias

E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.

4.6
10 US$/mesShopify, BigCommerce, and Magento stores
Front logo

Front

Shared inbox platform for teams managing email at scale with collaboration features.

4.5
19 US$/mesTeams managing high-volume email communication
Tidio logo

Tidio

Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available.

8.3
GratisSmall e-commerce stores on Shopify or WooCommerce
Freshchat logo

Freshchat

Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents.

7.8
GratisTeams wanting free live chat for large agent groups
Crisp logo

Crisp

Business messaging platform for startups and SMBs with live chat, shared inbox, chatbot, and a generous free plan.

8.0
GratisStartups and indie hackers needing a free messaging solution
Olark logo

Olark

Simple, affordable live chat for small businesses with real-time visitor monitoring and CRM integrations from $29/mo.

7.4
29 US$/mesSmall businesses that want straightforward chat without learning a complex platform

Análisis detallados

#1
Zendesk Chat logo

Zendesk Chat

8.0(9,600 reviews)

Enterprise live chat and messaging integrated into the Zendesk support suite with AI agents, triggers, and proactive engagement capabilities.

Ideal para:

Enterprise support teams already on Zendesk that want to add chat as another channel seamlesslyRegulated industries (healthcare, government, finance) that need HIPAA and FedRAMP-compliant chatLarge-scale support operations handling thousands of conversations daily across multiple channels

¿Por qué elegir Zendesk Chat en lugar de tawk.to?

Zendesk Chat tiene un precio competitivo y destaca en Enterprise support teams already on Zendesk that want to add chat as another channel seamlessly.

#2
Intercom logo

Intercom

4.4(2,891 reviews)

Customer messaging platform with live chat, bots, product tours, and help center.

Ideal para:

SaaS companies and software productsTeams prioritizing conversational supportCompanies wanting unified messaging platform

¿Por qué elegir Intercom en lugar de tawk.to?

Intercom tiene un precio competitivo y destaca en SaaS companies and software products.

#3
HubSpot Chat logo

HubSpot Chat

7.6(8,900 reviews)

Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams.

Ideal para:

B2B SaaS companies already using HubSpot CRM that want chat-to-CRM lead capture without extra costSales teams that need automated lead qualification and meeting booking through a website chat widgetSmall marketing teams that want to engage website visitors and route qualified leads to sales

¿Por qué elegir HubSpot Chat en lugar de tawk.to?

HubSpot Chat tiene un plan gratuito realmente útil y destaca en B2B SaaS companies already using HubSpot CRM that want chat-to-CRM lead capture without extra cost.

#4
LiveChat logo

LiveChat

8.2(8,900 reviews)

Dedicated live chat platform for customer support with ticketing, canned responses, and rich messaging from $20/agent/mo.

Ideal para:

Support teams of 3-20 agents who want a focused, reliable chat tool without platform bloatE-commerce stores that need fast widget loading and rich product card messagingCompanies already using separate help desk software that just need to add live chat

¿Por qué elegir LiveChat en lugar de tawk.to?

LiveChat tiene un precio competitivo y destaca en Support teams of 3-20 agents who want a focused, reliable chat tool without platform bloat.

#5
Gorgias logo

Gorgias

4.6(1,234 reviews)

E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.

Ideal para:

Shopify, BigCommerce, and Magento storesE-commerce brands with high ticket volumesTeams wanting commerce actions in help desk

¿Por qué elegir Gorgias en lugar de tawk.to?

Gorgias tiene un precio competitivo y destaca en Shopify, BigCommerce, and Magento stores.

¿Aún lo estáis decidiendo?

Poned vuestra lista corta una al lado de la otra y ved cómo se comparan de verdad los precios y las funciones.