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Best 8x8 Alternatives 2026

9 alternatives reviewed and compared

Looking for alternatives to:

8x8

Cloud communications platform with VoIP, video conferencing, team chat, and contact center in a single app for global businesses.

Why Look for 8x8 Alternatives?

While 8x8 is a solid choice for many teams, you might be looking for alternatives for several reasons:

  • Pricing concerns - Looking for more affordable options or different pricing models
  • Feature gaps - Need specific features that 8x8 doesn't offer
  • Ease of use - Want something simpler or more intuitive
  • Scalability - Need a solution that better fits your team size
  • Integration needs - Require better compatibility with your existing tools

Top Alternatives Comparison

SoftwareRatingStarting PriceBest ForActions
RingCentral logo

RingCentral

All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size.

8.6
$20/moMid-market companies (50-500 employees) that need a single platform for all communications
Nextiva logo

Nextiva

Business phone system built for reliability with VoIP, video, team chat, and standout customer support that smaller companies love.

8.4
$25.95/moSmall businesses (5-50 employees) that prioritize reliability and responsive customer support over feature count
Dialpad logo

Dialpad

AI-powered business phone system with real-time transcription, sentiment analysis, and coaching for sales and support calls.

8.2
$15/moSales teams that want AI coaching, real-time transcription, and call intelligence during every conversation
Vonage logo

Vonage

Flexible cloud communications platform with VoIP calling, video, messaging, and powerful APIs for businesses that want customization.

7.8
$19.99/moTech companies that need both a business phone system AND communication APIs for their product
Aircall logo

Aircall

Cloud phone system built for sales and support teams with one-click CRM integrations, call routing, and real-time analytics dashboard.

8.0
$30/moSales teams that live in Salesforce or HubSpot and need phone calls deeply integrated with their CRM
Ooma Office logo

Ooma Office

Budget-friendly VoIP phone system with 50+ business features starting at $19.95/user/month, designed for small offices and retail.

7.9
$19.95/moSmall offices (2-20 employees) that need reliable business phones without paying enterprise prices
OpenPhone logo

OpenPhone

Modern business phone for startups and small teams with shared numbers, SMS, CRM features, and an interface built for the smartphone era.

8.4
$15/moStartups and small teams (2-20 people) that want a modern phone system without enterprise complexity
GoTo Connect logo

GoTo Connect

Unified cloud phone system with VoIP calling, video meetings, and messaging built on the GoTo platform for SMBs and mid-market companies.

7.6
$26/moSMBs that want an easy-to-configure phone system with the best visual call routing editor on the market
Grasshopper logo

Grasshopper

Virtual phone system for small businesses and solopreneurs that adds a professional business line to your personal cell phone.

7.2
$14/moSolopreneurs and freelancers who need a professional business number without the complexity of a full VoIP system

Detailed Reviews

#1
RingCentral logo

RingCentral

8.6(15,400 reviews)

All-in-one cloud phone system with VoIP calling, video meetings, team messaging, and AI-powered contact center for businesses of every size.

Best for:

Mid-market companies (50-500 employees) that need a single platform for all communicationsBusinesses with remote or hybrid teams that need consistent call quality across locationsCompanies already using Salesforce or Microsoft 365 that want deep phone integration

Why choose RingCentral over 8x8?

RingCentral offers competitive pricing and excels at Mid-market companies (50-500 employees) that need a single platform for all communications.

#2
Nextiva logo

Nextiva

8.4(9,200 reviews)

Business phone system built for reliability with VoIP, video, team chat, and standout customer support that smaller companies love.

Best for:

Small businesses (5-50 employees) that prioritize reliability and responsive customer support over feature countCompanies without dedicated IT staff who need a phone system they can manage themselves with vendor helpNorth American businesses that want a stable, straightforward phone system without enterprise complexity

Why choose Nextiva over 8x8?

Nextiva offers competitive pricing and excels at Small businesses (5-50 employees) that prioritize reliability and responsive customer support over feature count.

Starting at

$25.95/mo

Compare with 8x8Full Review
#3
Dialpad logo

Dialpad

8.2(4,200 reviews)

AI-powered business phone system with real-time transcription, sentiment analysis, and coaching for sales and support calls.

Best for:

Sales teams that want AI coaching, real-time transcription, and call intelligence during every conversationSmall to mid-sized businesses looking for an affordable modern phone system with built-in AICompanies that prioritize call searchability and want every conversation transcribed and archived

Why choose Dialpad over 8x8?

Dialpad offers competitive pricing and excels at Sales teams that want AI coaching, real-time transcription, and call intelligence during every conversation.

#4
Vonage logo

Vonage

7.8(8,900 reviews)

Flexible cloud communications platform with VoIP calling, video, messaging, and powerful APIs for businesses that want customization.

Best for:

Tech companies that need both a business phone system AND communication APIs for their productInternational businesses needing phone numbers and calling capabilities in 80+ countriesOrganizations with mixed needs where different departments require different plan levels

Why choose Vonage over 8x8?

Vonage offers competitive pricing and excels at Tech companies that need both a business phone system AND communication APIs for their product.

Starting at

$19.99/mo

Compare with 8x8Full Review
#5
Aircall logo

Aircall

8.0(3,400 reviews)

Cloud phone system built for sales and support teams with one-click CRM integrations, call routing, and real-time analytics dashboard.

Best for:

Sales teams that live in Salesforce or HubSpot and need phone calls deeply integrated with their CRMSupport teams running Zendesk or Intercom that want calls to create tickets and log automaticallyCompanies that want a dead-simple phone system without the complexity of full UCaaS platforms

Why choose Aircall over 8x8?

Aircall offers competitive pricing and excels at Sales teams that live in Salesforce or HubSpot and need phone calls deeply integrated with their CRM.

Need Help Deciding?

Compare multiple options side-by-side to find the perfect fit for your team.