Cheaper LiveChat alternatives 2026
8 alternatives reviewed and compared
LiveChat alternatives that start below what LiveChat charges — same job, smaller bill.
Looking for alternatives to:
LiveChat
Dedicated live chat platform for customer support with ticketing, canned responses, and rich messaging from $20/agent/mo.
Top alternatives compared
| Software | Rating | Starting price | Best for | Actions |
|---|---|---|---|---|
 Tidio Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available. | 8.3 | Free | Small ecommerce shops that need a free starting point | |
 tawk.to Completely free live chat software with unlimited agents, chat history, and a ticketing system used by over 6 million websites worldwide. | Free | Bootstrapped teams that just need basic chat | ||
 HubSpot Chat Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams. | Free | B2B SaaS companies already using HubSpot CRM that want chat-to-CRM lead capture without extra cost | ||
 Gorgias E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in. | 4.6 | $10/mo | Shopify, BigCommerce, and Magento stores | |
 Front Shared inbox platform for teams managing email at scale with collaboration features. | 4.5 | $19/mo | Teams managing high-volume email communication | |
 Freshchat Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents. | Free | Teams wanting free live chat for large agent groups | ||
 Crisp Business messaging platform for startups and SMBs with live chat, shared inbox, chatbot, and a generous free plan. | 8.0 | Free | Startups and indie hackers needing a free messaging solution | |
 HelpCrunch Customer messaging platform combining live chat, knowledge base, email marketing, and chatbots. Plans from $12/member/mo. | 8.0 | $12/mo | SaaS companies wanting chat, email marketing, and knowledge base in one tool |
Detailed reviews
Tidio
Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available.
Best for:
Why pick Tidio over LiveChat?
Tidio ships a free plan and includes Lyro AI chatbots in paid tiers, where LiveChat has no free option and sells its ChatBot product separately — a cheaper entry point for small stores.
tawk.to
Completely free live chat software with unlimited agents, chat history, and a ticketing system used by over 6 million websites worldwide.
Best for:
Why pick tawk.to over LiveChat?
Tawk.to is fully free for unlimited agents and chats and only monetizes optional add-ons like branding removal, so very small teams skip LiveChat's $20+ per-agent bill entirely.
HubSpot Chat
Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams.
Best for:
Why pick HubSpot Chat over LiveChat?
HubSpot Chat has a genuinely usable free tier and is strong at B2B SaaS companies already using HubSpot CRM that want chat-to-CRM lead capture without extra cost.
Gorgias
E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.
Best for:
Why pick Gorgias over LiveChat?
Gorgias is priced competitively and is strong at Shopify, BigCommerce, and Magento stores.
Front
Shared inbox platform for teams managing email at scale with collaboration features.
Best for:
Why pick Front over LiveChat?
Front is priced competitively and is strong at Teams managing high-volume email communication.
Still deciding?
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