Alternativas a Kayako más baratas en 2026
15 alternativas analizadas y comparadas
Alternativas a Kayako que arrancan por debajo de lo que cuesta Kayako: el mismo trabajo, menos factura.
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Kayako
Customer service platform for unified conversations across email, live chat, and social media channels.
Comparativa de las mejores alternativas
| Software | Valoración | Precio inicial | Ideal para | Acciones |
|---|---|---|---|---|
 Freshdesk Customer support software with ticketing, automation, and self-service for growing teams. | 4.4 | Gratis | SMBs and growing companies (5-100 agents) | |
 Jira Service Management ITSM platform built on Jira with incident, change, and asset management plus a free tier for up to 3 agents. | 8.0 | Gratis | IT teams already using Jira Software for development | |
 Freshservice ITSM platform with asset management, change control, and AI-powered incident resolution for IT teams. | 4.6 | 19 US$/mes | IT departments moving away from ServiceNow complexity | |
 Gorgias E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in. | 4.6 | 10 US$/mes | Shopify, BigCommerce, and Magento stores | |
 Help Scout Email-focused help desk with shared inbox, knowledge base, and beacon widget. | 4.6 | 20 US$/mes | Email-first support teams | |
 Zoho Desk Affordable help desk software with ticketing, AI, and Zoho ecosystem integration. | 4.2 | Gratis | Companies already using Zoho products | |
 ManageEngine ServiceDesk Plus Full ITSM suite with integrated asset management, CMDB, and change management. Cloud or on-premise deployment from $13/technician/mo. | 8.0 | 13 US$/mes | IT teams needing ITSM with built-in asset management | |
 Front Shared inbox platform for teams managing email at scale with collaboration features. | 4.5 | 19 US$/mes | Teams managing high-volume email communication | |
 Tidio Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available. | 8.3 | Gratis | Small e-commerce stores on Shopify or WooCommerce | |
 LiveAgent All-in-one help desk with ticketing, live chat, call center, and social media support. | 4.5 | Gratis | Teams needing omnichannel including phone |
Análisis detallados
Freshdesk
Customer support software with ticketing, automation, and self-service for growing teams.
Ideal para:
¿Por qué elegir Freshdesk en lugar de Kayako?
Freshdesk tiene un plan gratuito realmente útil y destaca en SMBs and growing companies (5-100 agents).
Jira Service Management
ITSM platform built on Jira with incident, change, and asset management plus a free tier for up to 3 agents.
Ideal para:
¿Por qué elegir Jira Service Management en lugar de Kayako?
Jira Service Management tiene un plan gratuito realmente útil y destaca en IT teams already using Jira Software for development.
Freshservice
ITSM platform with asset management, change control, and AI-powered incident resolution for IT teams.
Ideal para:
¿Por qué elegir Freshservice en lugar de Kayako?
Freshservice tiene un precio competitivo y destaca en IT departments moving away from ServiceNow complexity.
Gorgias
E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.
Ideal para:
¿Por qué elegir Gorgias en lugar de Kayako?
Gorgias tiene un precio competitivo y destaca en Shopify, BigCommerce, and Magento stores.
Help Scout
Email-focused help desk with shared inbox, knowledge base, and beacon widget.
Ideal para:
¿Por qué elegir Help Scout en lugar de Kayako?
Help Scout tiene un precio competitivo y destaca en Email-first support teams.
¿Aún lo estáis decidiendo?
Poned vuestra lista corta una al lado de la otra y ved cómo se comparan de verdad los precios y las funciones.