Best Software with Live Chat 2026

Zendesk

Customer service platform with ticketing, chat, knowledge base, and call center tools.

tawk.to

Completely free live chat software with unlimited agents, chat history, and a ticketing system used by over 6 million websites worldwide.

Zendesk Chat

Enterprise live chat and messaging integrated into the Zendesk support suite with AI agents, triggers, and proactive engagement capabilities.

Freshdesk

Customer support software with ticketing, automation, and self-service for growing teams.

Intercom

Customer messaging platform with live chat, bots, product tours, and help center.

HubSpot Chat

Free live chat built into HubSpot CRM with chatbot builder, meeting scheduler, and automatic contact creation for sales and support teams.

LiveChat

Dedicated live chat platform for customer support with ticketing, canned responses, and rich messaging from $20/agent/mo.

Gorgias

E-commerce help desk with Shopify, BigCommerce, and Magento integrations built-in.

Help Scout

Email-focused help desk with shared inbox, knowledge base, and beacon widget.

Zoho Desk

Affordable help desk software with ticketing, AI, and Zoho ecosystem integration.

Brevo

Affordable all-in-one marketing platform with email, SMS, chat, and CRM for growing businesses.

Front

Shared inbox platform for teams managing email at scale with collaboration features.

Tidio

Live chat, chatbot, and help desk platform built for small businesses and e-commerce stores. Free plan available.

LiveAgent

All-in-one help desk with ticketing, live chat, call center, and social media support.

Hiver

Gmail-based help desk that turns your inbox into a shared workspace with ticketing, SLAs, and automation. Free for up to 10 users.

Freshchat

Conversational messaging platform by Freshworks with AI bots, omnichannel support, and a free plan for 100 agents.

Crisp

Business messaging platform for startups and SMBs with live chat, shared inbox, chatbot, and a generous free plan.

Olark

Simple, affordable live chat for small businesses with real-time visitor monitoring and CRM integrations from $29/mo.

Re:amaze

Customer service and live chat platform built for e-commerce, with shared inbox, FAQ, and deep Shopify integration.

HelpCrunch

Customer messaging platform combining live chat, knowledge base, email marketing, and chatbots. Plans from $12/member/mo.

Richpanel

E-commerce customer support platform with AI-powered self-service, order management, and multichannel inbox.

Groove

Simple, affordable help desk built for small businesses. Shared inbox, knowledge base, and live chat starting at $4.80/user/mo.

Helpwise

Shared inbox and help desk for teams with live chat, WhatsApp integration, automation, and SLA tracking.